Lead Technical Program Manager
- Full-time
- Job Family Group: Technology and Operations
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Job Purpose
The Lead Technical Program Manager, Technology Strategic Initiatives will be responsible for driving key aspects of the up-front planning and subsequent execution of large-scale strategic Technology initiatives that support the overall Technology Transformation agenda. This includes management of the strategic programs across scope, schedule, and budget components such as program management, financial planning & tracking, and governance & oversight responsibilities. This position interacts with a wide range of stakeholders both within Technology and also with cross-functional teams, including Finance, Strategy, Product, Legal, HR, Real Estate, Risk and Regulatory teams. This position will report to the Senior Director of Technology Strategic Initiatives.
Responsibilities
Provide program management, technical integration, and cross-functional execution of large-scale, high visibility strategic Technology initiatives.
Partner with key Technology and cross-functional stakeholders to drive key program activities:
Manage program risks & issues
Engage with various Technology functional areas on implementation plans
Support executive management program updates and decision making
Track program budgets, forecasts, and schedule
Drive the day-to-day aspects of key initiatives, including overall management of scope, schedule, and financial aspects of the initiative.
Provide oversight to the cross-functional team of project leads including program-level guidance and direction.
Support key strategic initiatives to drive global expansion and new site buildouts, workforce & agile transformation, Mergers & Acquisitions (M&A) integration, and new market entry – with impact across client as well as employee audiences.
Lead other ad-hoc business management initiatives.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• The ideal candidate would demonstrate a blend of a program management / process improvement skillset, with a management consulting background, transformation program experience, and a bias for action.
• 12+ years of work experience delivering complex, cross-functional programs, experience in financial / banking, management consulting, and/or technology industries a plus but not required.
• Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and/or solutions to multiple organizational levels internally and externally as needed.
• Solid analytical and problem-solving skills, ability to think strategically and drive decision making.
• Demonstrated ability to manage through influence, but without direct management authority.
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• PMP, Certified Scrum Master, or similar certification a plus but not required.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 155,400.00 to 202,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.