Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

At Visa, the Corporate Information Technology, Billing Platforms team, enables Visa's revenue growth through flexible pricing engines and global revenue platforms built on modern technologies. Their scope includes managing system requirements, evaluating cutting-edge technologies, designing, development, integration, quality assurance, implementation and maintenance of corporate revenue applications and services. The team works closely with business owners of these services to deliver custom developed solutions, as well as implement industry leading packaged software.

Billing Platforms team is looking for an Engineering Director who can lead teams that are constantly innovating and evolving to build/implement our critical Billing Applications.  The position will own the architecture, solution designing, system designing, development, testing and delivery of Billing Applications, while providing technical and functional expertise, thought leadership, operational excellence, and Automation.

As Director of Billing Application, you will set the vision and strategy for the application development team – ensuring that our billing services are flexible, performant, unbreakable and provides our customers with the best possible experience.

You will build upon your experience in large volume financial systems to master the Visa Billing functions, processes, technology and systems, and passionately mentor and rally the team to meet the business and technology objectives. You will build an inclusive environment that attracts, retains and inspires a diverse and engaged team.

As a leader, you will enable your team to achieve fast, predictable, and balanced results as they seek to enhance and build the billing services that not only meets the business objectives but also adhere to our Engineering (CRE) practice in all its strategic pillars – Agility, Automation, Analytics, Resilience and Monitoring.

Responsibilities:

• Provide direction and hands on leadership to a team of engineers engaged in application and architecture designs, development, testing and test automation for Billing Platform (includes large volume pricing, rating, billing, account receivables and revenue reporting functions).
• Provide hands on technical and functional expertise, coaching and mentorship to improve skills across the development team and empower the team to be bolder and faster.
• Personnel management, which includes recruitment, performance, education, training, and career growth.
• Owen the application roadmap and delivery.
• Lead engagement with business partner to deliver projects and support systems. Lead collaboration activities with business partners on requirements, workflow design, configuration, and business re-engineering.
• Ensure 'operational excellence' capabilities (Automation, Agility, Analytics, Resiliency and Monitoring) are assessed, planned and built into the platform.
• Identify and implement opportunities in the platform that will drive improvements in performance, scalability, usability and code re-use.  With innovative ideas and implementations, continue to improve business efficiencies while driving down technical debt and cost of ownership.   
• With the ability to understand complex system architectures and complex functional use cases, design and implement solutions and optimizations while ensuring that team staying current on development and test trends, methodology and standards.
• Ensure security compliance and other NFRs are well defined and are baked into our designs and implementations.
• Ensure quality, completeness and timeliness of all deliverables from the team.
• Deliver transformational leadership so that the team is highly motivated and engaged. Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization
• Collaboratively manage dependencies with other IT organizations within Visa and with our vendors and partners.
• With active engagement, collaboration, effective communication, quality, integrity and reliable delivery, develop and maintain a trusted and valued relationship with both customers and technology partners.
• Manage and track Key Performance Index (KPI) to ensure and maintain high team performance
• Inspire & contribute to cross-organizational teams working on various innovation projects.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.