Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Senior Director of Merchant Partnerships and Business Development for North America NA Merchant Sales Team is responsible for executing and maintaining sales, CRM, co-brand, and acceptance strategies for a mix of significant portion of Visa’s mid-tier retail client portfolio. This role will also handle some of the more complex Partnership and large accounts, and some mid-tier portfolio with complex negotiations and challenging client relationships. This position will require vision and creativity to increase Visa’s acceptance and co-brand revenues, grow Visa usage and drive new payment solutions to address opportunity areas for incremental business. This role will report to the Vice President of U.S. Retail Partnerships and Business Development, NA Merchant and will also work directly with key subject matter experts SMEs from functions across Visa such as Specialized Sales, Global Co-brand & Partnership Development, Product, Finance, Legal, Marketing, CyberSource, and Customer Support teams. Externally, this role will collaborate with senior client executives.

Lead and or support various ad-hoc internal projects as assigned.

Basic Qualifications

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qalifications

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
12 years of work experience with a Bachelors Degree, 10 years of work experience with an
Advanced degree, e.g. Masters, MBA,JD,MD, or a minimum of 5 years of work
experience with a PhD
The ideal candidate will have a minimum of 12 years of relevant experience, including sales and,or co-brand relationship management for retail merchants. The candidate should have a strong customer focus, an awareness of the trends influencing the retail industry, and a strong understanding of retailers acceptance costs and co-brand economics.
The candidate should have a proven track record of selling to and managing retail clients, accounts, developing relationships, and driving solution sales. The candidate should also have knowledge of the current and emerging retail payment ecosystems, as well as the economics driving Visa’s performance among Retail clients.
The Senior Director of U.S. Retail Sales and Business Development for NA Merchant must be an excellent collaborator and natural team player with superb influencing and interpersonal skills. The successful candidate will be a thought leader who is both strategic, as well as tactical, who is extremely organized with strong attention to detail, yet able to work in a fluid, creative, and innovative environment.
Proficient in Microsoft Word, Excel and Powerpoint
In terms of the performance, personal competencies, academic and other skills required for the position, we highlight the following areas,
Business Acumen
Curious with a strong analytic orientation and understanding of the Retail ecosystem
Strong executive presence and exceptional written and verbal communication skills
Strong technical skills including a strong understanding of Visa co-brand and acceptance products, services and economics and how they impact Retail clients
Strategy
Exhibit strong thought leadership, analytical skills and ability to develop and sell net new strategies for her, his assigned accounts
Knowledge of key competitor actions and their implications and threats
An understanding of the organization's market position, opportunities, capabilities, and competitive threats
Executing for Results
Strong project management skills, organized, with excellent attention to detail
Balances urgent and effective action, commitment to excellence, and taking initiative to resolve problems, holds internal stakeholders accountable where appropriate
Credibility earned through strong track record of delivery and results
Capable of executing short term, tactical and long term, strategic plans
Sales Leadership
Ability to have difficult conversations when necessary
Decisiveness and an orientation to action
Live the Visa Leadership Principles in everything you do
Building Relationships and Using Influence
Demonstrated ability to collaborate and influence successfully within a highly matrixed organization.
Ability to influence and achieve alignment across a range of different opinions and interests
Strong communication, listening, and negotiation skills, able to convey and package important messages, business strategies and proposals in a clear and compelling manner to all audiences up to executive levels
Strong negotiation and contract execution skills

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.