Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Director, Client Transformation/ Technology Architect - VAS role will report  into the Head of  Client Transformation within the VAS Sales Acceleration function. The VAS portfolio includes issuance, acceptance and risk/ identity solutions with an ambitious goal to be the driving force for Visa’s growth. The role will focus on issuer segment clients technology/ data stack within NA/ LAC regions, supporting the global sales and commercial function of VAS  organization to grow and shape opportunities pipeline.  The  position requires someone with a payment/ consulting industry technology space with ability to hold executive level (CIO/CTO/Head of Treasury/ BU heads) conversations and provide client engagement(s) in a solution agnostic manner. Current Technology Architects/ Sales Engineers  who have  experience in banks/ fin techs/ processors on enterprise side are encouraged to apply.

The Director of Client Transformation will partner with Business Transformation Architects and specialized VAS Sales leads in NA and LAC regions to identify prospective clients in pursuit of short and long-term pipeline growth opportunities influenced by a mix of retain, grow and attack strategies. 

The target candidate should ideally be a highly effective communicator with the strong ability to influence leadership through analytical reasoning, creativity, and sound judgment.  You should be comfortable challenging the status-quo in a sensitive, efficient, and constructive manner.

Essential Functions

Play pre-sales client focused payment SME role

• Partner with VAS Sales leads for developing strategy to accelerate opportunity leads  generation in NA/ LAC, developing best practices and frameworks for success
• Collaborate with Transformation Architects  to assess issuers client data and technology stack to baseline against leading practices, developing solution-agnostic recommendations influenced by VAS solutions
• Be an issuing industry practitioner who understands clients operating model challenges- People/ Process and Tech
• Research and develop payment technology insights within issuing segment to trigger consumer payment transformation topics with clients  
• Collaborate with channel partners and system integrators to generate leads and engage clients
• Champion client needs, challenges and issues through an effective storytelling technique
• Maintain effective communication and relationships with a variety of global constituents throughout a highly matrixed organizational structure

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.