Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

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Issuing Solutions is a business unit within Visa’s Value-Added Services (VAS) organization. Issuing Solutions, a key growth engine for VAS, aims to enable issuing clients (e.g. banks, Fintechs, embedded finance participants etc.) to issue Visa credentials, process transactions and ultimately take advantage of the diverse suite of value-added services and products at Visa tailored specifically for issuers.

The Director for Issuing Solutions Business Operations will be responsible for driving organizational alignment for the business and helping provide rigor and discipline to run the business smoothly. This person will join a team aimed at providing critical business infrastructure and stakeholder coordination and management. A key responsibility for this role will be to own deliverables related to the operating cadence of the Issuing Solutions org and to fulfill requests for data and materials from the parent VAS org to drive alignment. The role will also be focused on partnering with cross-functional team members (e.g. Product, Sales, Technology, Client Services, Finance, HR) to help Issuing Solutions prepare for internal presentations and other requests that are ultimately meant to articulate Issuing Solutions’ execution plans in service of its strategic objectives.

This is a critical position reporting to the Senior Director of Issuing Solutions Business Operations and working closely and supporting the Head of Issuing Solutions. The role requires considerable cross-functional collaboration, superb project management skills, flexibility to adapt to a variety of time-sensitive asks and projects and ability to operate proactively. The ability to communicate effectively with and synthesize executive-level talking points for the VP and SVP level audience is also an important aspect of this role.

Examples of responsibilities include (but are not limited to):

• Lead delivery, consolidation and synthesis of critical information needed by Issuing Solutions to maintain internal business operating rhythm (e.g. Quarterly Business Reviews (QBRs), C-Suite level presentations, Board presentations, Investor Day, earnings calls, client presentations etc.)
• Manage the annual planning process for Issuing Solutions through coordination and strong communication across Issuing Solutions product lines, parent VAS org and other Visa teams
• Define and develop key metrics (e.g. OKRs, KPIs) for the Issuing Solutions business scorecard and oversee ongoing tracking and reporting
• Drive ad hoc analysis and due diligence to provide key business insights for high-priority initiatives (e.g. go-to-market strategies, revenue acceleration opportunities, scenario analyses, competitive intelligence)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.