Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Sales Associate will be an integral part of our sales team and will focus on the use, adoption, and growth of our eCommerce payments, fraud and payment security solutions.  The Account Manager will be responsible for supporting enterprise sales professionals and their clients in addition to ownership of an individual portfolio of merchants where they will be the primary point of contact and trusted advisor to our clients.

This is a direct client facing role.

• SA can be Point of contact for given account, but the account would roll-up to the segment and not the SA
• Segment would have CPQ and visibility
• Sales and account management support
• Set up Merchant ID (MIDs)
• Ability to address billing issues
• Access to and ability to translate reports
• Create support cases
• Build and communicate health checks for specific accounts
• Build decks for Business Reviews/QBRs
• Capacity and gap coverage
• Coverage for smaller accounts
• Gap control for when there is PTO, LoA, or other
• Develop and execute account level strategies that support key business metrics including client retention, revenue growth and profitability
• Become a trusted advisor with clients by deeply understanding their business and aligning our solutions to their needs
• Provide expertise on our global payment processing, fraud management and payment security.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.