Staff Systems Engineer - Container Capacity Management

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

As a Staff Systems Engineer supporting Container Capacity Management within Visa’s technology management organization, you will be responsible for the development, tracking and execution of capacity planning & management for the Visa container platform. This will include determination of existing capacity and projecting the future state position to fulfil both near-term and long-term demand for containers.

Visa is in its early stages of container adoption, and this is a great opportunity to demonstrate thought leadership and be a part of this transformation journey. This position will gain an in-depth understanding of the Visa container ecosystem and the capacity management principles. You will help define the criteria for capacity approvals and build reporting to track key utilization metrics for driving optimization best practices while fulfilling the application requirements on time. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources

Essential Functions

  • Act as a liaison between application owners, engineering and platform orchestration teams in the successful provision of Container capacity for Visa applications
  • Assist container engineering team with execution of technology strategy, keeping a view of the capacity and utilization
  • Gather historical data and perform trend analysis to project the long-term demand outlook for container growth.
  • Review the available capacity on a regular basis and factor in the upcoming demand to trigger infrastructure purchases well in advance as needed
  • Provide guidance on capacity optimization by analyzing system components such as CPU, Memory, Disk, Network & OS, Application software for maximum use of infrastructure resources
  • Leverage multiple internal and external monitoring & reporting tools to capture container utilization data and build visualizations to summarize Container utilization by Organizations & Services
  • Identify appropriate data sources to track deployment of container software & tools across Visa to create demand baseline for vendor deals, renewals
  • Create and run data models to review cost of different container platforms and present options for Visa leadership.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • Experience with infrastructure in an IT environment/frameworks.
  • Excel Data Analysis and SQL
  • Demonstrated experience dealing with large data sets and analysis. Pulling data from disparate data sources, normalizing and analyzing cost and other metrics.

Preferred Qualifications:

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Prior experience in managing infrastructure capacity and analyzing system resources utilization
  • Exposure to Kubernetes container platform will be a plus
  • Data Visualization/Reporting - Tableau or Microsoft BI
  • Exhibit leadership capabilities to drive large-scale projects with ambiguous scope into refined deliverables for executive consumption
  • Strong quantitative skills & experience taking raw data and drawing actionable insights from it
  • Customer-service mindset and strong ability to collaborate
  • Collecting and analyzing relevant quantitative and qualitative data sets

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700.00 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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