Vice President, Global Media Relations and Financial Communications

  • Full-time
  • Job Family Group: Corporate

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Vice President of Global Media Relations and Financial Communications will develop and lead an integrated, best-in-class, communications function that meaningfully contributes to Visa’s business strategy and advances the company’s reputation as a forward-looking global technology enterprise.  This leader’s portfolio will include external communications, media relations, CEO and CFO communications, social media/content, financial communications and strategic communications surrounding key product launches.

The VP will serve as a strategic advisor to Visa’s Chief Communications Officer as well as the CEO, CFO, Chief People and Corporate Affairs Officer, and other members of the company’s Executive Committee, helping to navigate and forecast critical business, operational and reputational issues and opportunities. 

To operate effectively within this complex and high-profile environment, Visa seeks a sophisticated communications leader and proactive business partner.  The ideal candidate will have a keen understanding of financial communications, and familiarity with the policy environment and the dynamics of engaging government stakeholders.  They will have the credibility and EQ to engage with different audiences through diversified communications channels and will understand the evolving media landscape, bringing a contemporary approach and mindset to the critical imperative of making human connections.

Key Responsibilities

The VP of Global Media Relations and Financial Communications other responsibilities will include:

  • Leading Visa’s external communications strategy and developing plans to enhance the company’s reputation across diverse stakeholders including media, investors, and policymakers among other stakeholders. 
  • Creating and implementing an integrated and proactive communications strategy that is aligned with Visa’s strategic priorities and its mission to remove barriers and connect more people to the global economy, enabling individuals, businesses and economies to thrive.
  • Ensuring that the communications strategy also supports Visa’s digital strategy and the company’s innovative digital solutions, which are designed to enhance convenience, speed and optionality as they offer robust security and risk-control.
  • Acting as a strategic and trusted advisor to the Executive Committee, including the CEO and the Vice Chair, Chief People and Corporate Affairs Officer, providing critical analysis of the reputational implications and opportunities associated with the company’s products, practices and policies in the context of changing regulatory/social/geopolitical developments. 
  • Working in partnership with Investor Relations and others to manage the financial communications process, from quarterly earnings to the annual shareholder meeting, and serving as a key point of contact with the financial media.
  • Establishing, nurturing and expanding relationships of trust and confidence with top-tier media and other influencers who shape how Visa is perceived.
  • Ensuring an effective mechanism for crisis and issues management is in place and that it remains current and easily accessible.
  • Inspiring, professionalizing and developing a high performing media relations team as well as attracting top talent to build new capabilities and bench strength.
  • Likewise, encouraging creative risk-taking and innovation and serving as a sponsor to turn ideas into actions.
  • Participating in strategy development, business reviews, and operational planning with perspective on reputational implications and potential unintended consequences.
  • Developing thought leadership platforms that articulate and promote the unique views and business perspectives of key leaders.
  • Partnering with the Government Relations team to protect and advance Visa’s interests on global policy priorities and regulatory matters.
  • Keeping a keen eye out over the horizon for ever-evolving issues and opportunities.
  • Continuously monitoring the overall risk landscape to manage reputational risk.

The Person - Key Traits and Attributes

  • Results-oriented leader with experience leading communications in a fast-paced, complex, global environment.
  • Has operated in the spotlight and represented one of the world’s most recognized brands.
  • Seasoned media relations pro with close working relationships with elite business and financial press
  • Experience in finance, technology and/or payments is a plus
  • Has a point of view and willingness to provide an opposing opinion in the interest of good counsel.
  • Communicates in a human voice and engages with authenticity.
  • Strong business acumen, intellectual horsepower and a bias toward action.

Qualifications

Basic Qualification:
• 12 or more years of work experience with a bachelor’s degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD

Preferred Qualification:
• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 213,100.00 to 293,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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