Staff SW Test Engineer

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What a Senior Accessibility Tester does at Visa 

In this role you will learn everything there is to know about accessibility and how we manage it within Visa, and then pass on that knowledgeYou will be involved in testing, identifying, and then implementing improvements to our development approach. This involves coaching and supporting the growth of engineers in the organisation, working with the wider business to align them to the broader testing processes set out for accessibility within Visa, using The Visa Global Accessibility Requirements (VGAR). 

As a as Senior Accessibility Tester, you will become one of the company’s subject matter experts on web and mobile accessibility from a testing perspective. Working to solve the many challenges and puzzles that come with implementing accessibility on our rapidly evolving technical stack, day to day this will include:  

  • Collaboration with other accessibility teams on future improvements to processes 

  • Support for testers and development teams during planning and design phases to include the inclusion of accessible content, and helping to resolve accessibility issues found in the product 

  • Assessment, triage and testing of both existing and new accessibility issues 

  • Co-hosting workshops on accessibility auditing 

  • Research into best practice and methods for adopting them where appropriate 

Why this is important to Visa 

This role helps to ensure that our product is easy to use and navigate for our diverse customer base. Accessibility requirements are both legal expectations and have a strong relationship with usability - making our product outstanding in its field and a pleasure to use rather than a frustrating experience. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


What you will need to have

You are a senior tester with a broad testing history and an interest in accessibility and its adoption in commercial software, as well as in research, collaboration, mentoring and training. You need to know about how to work with others, you need to have the drive to learn about accessibility and to share that knowledge with others in practical ways.

Relevant previous experience:

7+ years testing experience in a software development environment

2+ years with people development, mentoring and training responsibilities

Testing of transactional systems (e.g., banking, finance, telecommunications industries)

Experience with UI and UX tooling such as browser plugins, html markup, DevTools

Issue management including reporting on defect patterns across diverse teams

Technical experience using HTML, SQL, XML, XSL

What will also help

An understanding of, or interest in, accessibility

A broad knowledge of SDLC methodologies and the challenges of testing

Strong analytical and troubleshooting skills and ability to resolve issues

Passionate about testing and wants to develop and implement testing methods that embrace accessibility from the start

A natural leader that enjoys mentoring and motivating team members

Strong customer focus and ability to communicate professionally

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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