Senior Director, Global Corporate Communications for Innovation & Sponsorship Executives

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Senior Director, Global Corporate Communications for Innovation & Sponsorship Executives

(Please note: this is a Comms role only, not a Marketing position)

Visa’s purpose is to uplift everyone, everywhere by being the best way to pay and be paid.  We power the digital economy, making payments and money movement simpler, safer, faster, and more accessible for all.  And in doing so, we drive economic growth and prosperity for individuals, communities, and businesses around the world.  The company is first and foremost a technology company that has widespread brand appeal.  Innovation is a core reputation driver critical to our brand success.

Visa’s Senior Director, Global Corporate Communications for Innovation & Sponsorship Executives (GCIBS) will develop, oversee and cascade globally stories that enhance our brand reputation as an innovator and execute proactive and reactive plans surrounding our Global Sponsorships (NFL, Olympics and FIFA). 

The GCIBS is responsible for the coordination and management of external and internal communications programs across all markets and will manage the execution in North America.  This includes comprehensive storytelling collateral, traditional and social media campaigns, and stakeholder education delivered via a mix of channels including events and speaking engagements.

In this role, the GCIBS will be a trusted advisor to the CMO and the SVP of Innovation.  They will actively engage in designated leadership team meetings to provide counsel and strategic guidance to advance our story.   Key competencies for this role include an ability to build trust, connect dots within the business, communicate openly and bridge siloes. The GCIBS will manage a team of communications professionals as part of a broader global communications function.  The role will manage a wide range of stakeholders by building a strong network of colleagues across functions and geographies.

The GCIBS will have a talent for uncovering and developing newsworthy stories that ladder up to a larger innovation narrative.  They will partner closely with the global marketing and sponsorship teams plus the global digital partnerships team to amplify news, thought leadership and to help drive sales. This role will build consensus and examine issues to deliver on the narrative whether it be in the form of a small campaign aimed at Fintech’s or a large event like the summer Olympics. 

The more the GCIBS enjoys taking complex information and turning it into a compelling story that a wide range of audiences can engage with, the more they will love this job. Most importantly, they must have a desire to learn and a willingness to apply that learning every day! We want a flexible thinker, able to make decisions based on limited or changing information and be able to adapt plans at the speed of a news cycle.

The candidate will,

  • Proactively develop, manage, and sell the Innovation and Brand story globally.
  • Manage the execution of programs in the US.
  • Partner closely with the CMO and the SVP of Innovation while working with the global marketing team to build a comprehensive go to market strategy and collectively develop creative ways of telling Visa’s innovation and brand story.
  • Support business development by ensuring Visa’s Innovation story is embedded in speaking events, sponsorship activation and client engagement activity.
  • Working in conjunction with global employee engagement, ensure innovation, brand and sponsorship is a core component to the employee journey.
  • Build global toolkits that become the go-to resource center for regional communications colleagues to ensure a consistent and cohesive innovation story around the globe.
  • Partner with and support regional colleagues to help them localize the global innovation narrative.

The Senior Director, Global Corporate Communications for Innovation & Sponsorship Executives will report to the global head of Innovation Communications.  The role has three direct reports and is based in San Francisco.


This is a hybrid position only (NOT REMOTE). Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.




Basic Qualifications:
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:
•15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
•Ability to distill complexity into actionable strategy.
•Demonstrated people leadership to manage a small team and influence a much broader set of colleagues across the globe.
•Demonstrated experience developing programs and managing execution for large global events.
•Proven track record leading communication programs, delivering media results and acting as a trusted advisor to senior executives. Project management expertise, proven ability to manage budgets, timelines, and internal and external resources
•Ability to communicate across diverse audiences and at all levels, to build and nurture cross-functional relationships and foster partnerships, high degree of professionalism, courtesy, and respect
•Ability to work well in a fast-paced and dynamic environment and manage multiple projects, often on short deadlines and under pressure
•Proven ability to think ahead, engage proactively and take initiative
•Self-starter approach to work and strong problem solver
•Excellent persuasive written and verbal communications skills, including interpersonal and presentation skills, experience in social/digital storytelling
•Ability to work effectively in a matrixed environment and with blurry boundaries regarding roles/responsibilities
•Ability to work remotely with limited supervision
•Ability to not take him/herself too seriously and has a sense of humor
•Proven track record of managing staff and or/agency teams to achieve measurable results.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 157,100.00 to 216,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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