Sr. Director Product Management

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Develop strategy roadmap to drive the creation and execution of multiple alternative products and triage additions or changes to the roadmap, as needed

Be a thought leader for developing the overall Alternative Payment Product vision, business plans and development roadmap

Develop presentations and facilitate update meetings with the senior leadership team, and actively manage organizational expectations regarding product rollouts

Partner with sales, products, risk, and other cross-functional teams to understand user needs, pain points and opportunities

Partner with finance, strategy, legal and other functions to define pricing strategy, pricing model, and incentives approaches, as applicable

Interface with key stakeholders (internal and external), identifying and recommending projects that will drive growth for CyberSource through new and/or existing connections.

Define the business case for funding, build internal support, design the execution roadmap and establish success metrics

Effectively communicate the commercialization roadmap across the organization

Establish program and work across Sales, Marketing, Risk and Customer Support to fulfill product and launch objectives

Provide analytical insight and assistance to Visa Sales with strategies to drive merchant revenues and transaction growth.

Develop guides and best practice tools for clients and partners to use during commercialization and support ongoing usage going forward

Develop and manage business scorecard

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Basic Qualifications:
12 years of work experience with a Bachelors Degree, 10 years of work experience with an Advanced degree desired
To be successful in the role, the candidate must be comfortable working with senior management at payment providers, aggregators, financial institutions, and others
The ideal candidate will have strong experience in both strategic thinking and execution, a roll up the sleeves mentality, influencing skills, and deep expertise in local payment methods
Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
Demonstrated ability to work with large, cross functional and cross regional teams in a complex, highly matrixed organization to determine business and customer needs
Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately
Excellent communication skills, including verbal, written and presentation necessary. Active listening skills required
Comfortable working with ambiguity

Preferred Qualifications:
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,600.00 to 225,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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