Executive Administrator and Program Support

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The role provides direct administrative support to a SVP, program support for Client Services Early Careers, as well as ad hoc support for on-site executives in the Atlanta office. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role also supports CS early career programs, coordinating event and program logistics and supporting program data management as needed

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

Essential Functions

  • Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and / or internal), group events and booking conference rooms.
  • Perform administrative support duties, including but not limited to drafting and typing correspondence, making copies, preparing binders, answering and screening managers´ phone calls and directing inquiries to the proper party within the team, and maintaining and ordering office supplies.
  • Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
  • Can plan and execute flawlessly complex global travel inclusive of Visa applications and COVID testing requirements
  • Act as a liaison, problem solver, and facilitator as the first contact for the senior leader.
  • Manage quarterly All Staff and Quarterly Senior Leadership Meetings including logistics, agenda/materials, onsite support and event management.
  • Travel on occasion to manage offsite leadership and client meetings, approximately 3-4 times per year.
  • Help manage departmental communications to internal key stakeholders collaborating with Corporate Communications and Human Resources.
  • Maintain Business Continuity Management contact information.
  • Provides updates to Facility team as and when required including office needs services (ex. printer’s maintenance, supplies) and other site-specific activities as needed
  • Prepare meeting materials including assisting with the creating of the presentation and other related materials as well as printing, binding and collating of materials, and potential follow up items
  • Coordinate conference/meeting room set-up, order catering, and make logistical arrangements.
  • Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities.
  • Handle contract management, monthly budget tracking (including POs, invoices and accruals) and updating and interfacing with accounting as needed.
  • Process expense reports and providing general information to incoming calls regarding Accounts Payables, Purchasing, Travel Policy and Expense Reporting.
  • Coordinate and direct the work of other Administrative Assistants/Administrators on functional/regional projects.
  • Support projects as needed for senior executive.
  • Assist with early career programming and events, including pre-planning, determining resource needs, vendor selection, purchasing, shipping, booking room reservations, and on-site coordination
  • Assist with updating and maintaining the program SharePoint and Microsoft Teams channel with relevant program updates, upcoming events, and related files/links
  • Provide on site executive support in the Atlanta office

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Basic Qualifications

  • Minimum of 6 months of work experience or a Bachelor's Degree

​​​​​​​Preferred Qualifications

  • 2 or more years of work experience
  • Bachelors highly preferred
  • Experience in global, public company
  • Discretion combined with poise and professionalism in all communications
  • Must be able to exercise exceptional judgment regarding information which may be confidential or material, non-public
  • The ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervision
  • Demonstrated strength in multi-tasking and prioritizing work with a strong attention to detail
  • Excellent planning, organizational and written and verbal communication skills
  • Advanced proficiency in Microsoft Office and demonstrated strength in developing complex PowerPoint presentations
    Customer service-focused with ability to work collaboratively with others including interacting with internal and external contacts
  • Must be proactive and solution oriented, looking for ways to add value and assist the team
  • Experience interacting with and supporting the development of early career professionals

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 58,700.00 to 74,800.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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