Director, Internal Audit – Audit Professional Practices & Quality Assurance

  • Full-time
  • Job Family Group: Risk

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

 

Visa is currently looking to attract a talented professional to join our Global Internal Audit, Audit Professional Practices & Quality Assurance team. 

 

Position Summary 

 

Under the direction of and reporting to the VP - Internal Audit, the Director will be a key contributor to the Audit Professional Practices & Quality Assurance (APQ) function within Internal Audit.  The APQ team is responsible for managing the IA function’s methodology, tools & technology, Quality Assurance and Improvement Program (QAIP), budget, headcount, training, board reporting, engagement with external auditors, co-sourced service providers and regulators and other operational aspects of Internal Audit. The Director will primarily be responsible for leading the department’s quality assurance program to ensure audit activities adhere to internal policies and procedures, and the Institute of Internal Audit (IIA) Standards. The position is also actively support a broad array of professional practices across the Internal Audit (IA) department, including liaising with federal regulators and managing stakeholder reporting, audit operations and methodology management, strategic and annual planning, including personnel and budget management. Assisting the Internal Audit VP, the candidate will be responsible for proactively benchmarking our IA activities against leading practices and driving enhancements within IA.

 

The position demands a high- level of managerial and interpersonal skills to drive continuous improvement effectively and efficiently. Superior analytical skills, critical thinking skills and overall business acumen are also critical success factors. Leadership experience in a regulated environment is preferred.  The position requires strong knowledge of auditing practices , the IIA standards including the Quality Assurance and Improvement Program requirements, including demonstrated proficiency in managing, developing and / or overseeing quality assurance activities.

 

Additionally, this position requires high degree of flexibility in a dynamic environment to assist in other IA operations that may include audit methodology and operations support, Audit Committee meeting materials preparation, handling regulatory requests, and special projects as assigned. 

The individual must have excellent leadership and interpersonal skills with the ability to effectively interact, influence and effect changes across Internal Audit at varying levels of management. This position requires strong written communication and project management skills.    

   

  Essential Functions:

  • Assist the Chief Audit Executive and Internal Audit VP in maintaining, assessing and refining the overall Internal Audit Quality Assurance and Improvement program focused on optimizing the effectiveness of audit activities by performing quality reviews and driving improvements.  Manage internal quality assurance reviews through a risk-based selection approach of audit files and other audit-related documentation. Exercise judgment to ensure review targets are met and adjust targets as appropriate to align with department goals / needs.  
  • Perform quality assurance reviews of audit reports and corresponding issues memo, and audit engagement files to assess adherence with internal policies and procedures contained within the Internal Audit Manual. Provide constructive feedback to reinforce audit execution practices and procedures and develop specific training needs based on review results. Perform formal periodic self-assessment review of internal audit activities and communicate thematic trends including recommendations for improvement, using succinct and impactful presentations.  
  • Lead internal training and professional development processes to ensure high quality capabilities across the IA team
  • Develop and lead guest auditor / rotation / internship programs as needed
  • Enhance use of audit management tool (i.e., TeamMate) and its suite of functionalities: ensure appropriate levels of training by users, and upgrades as needed, including partnering with the Advanced Data Analytics Program (ADAP) team to enhance tools and processes
  • Support the maintenance of audit policies and procedures manual, and continually refine to improve efficiency and effectiveness of the audit life cycle
  • Assist with policy and methodology-related initiatives through partnership and collaboration across the Internal Audit department. 
  • Assist in managing and reporting key performance indicators. Proactive at identifying and developing additional performance measures and using technology (e.g., Tableau) to enable efficient reporting to the audit team. 
  • Assist in the preparation of communications for various internal constituents, as well as the Corporate Risk Committee, the Audit and Risk Committee of the Board of Directors, and external stakeholders (e.g., include regulatory examiners). 
  • Support in maintaining the audit methodology, refreshing policies and procedures manual, and preparing department bulletins communicating changes to internal audit standards and/or practices.
  • Support in recruiting, new staff orientation, training, and other staff development activities.
  • Participate in select departmental initiatives focused on increasing efficiency, effectiveness of audit processes, people development and training, and audit tools enhancement / innovation in support of the Internal Audit Strategic Plan.   

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools (“AEDTs”) may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience
with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a
PhD
• Expert knowledge of the professional practice of internal auditing, ideally demonstrated by
achievement of a relevant professional certification (e.g., CPA, CIA, CISA, CRMA, etc.)
• Significant knowledge related to IIA Standards including Quality Assurance Improvement
requirements, and risk frameworks such as COSO.
• The individual must have strong managerial and interpersonal skills in order to effectively and
efficiently collaborate across teams. Highly articulate and influential written and verbal
communication skills.

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an
Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10+ years of relevant business experience preferably with a large financial institution, or Big 4
assurance experience.
• Bachelor's degree preferably in Business, Finance, or Information Technology.
• Strong analytical, organizational and presentation skills.
• Excellent oral and written communication, interpersonal and presentation skills, including
outstanding ability to summarize complex audit results and issues for succinct and impactful
presentations for a wide range of internal and external executive constituents.
• Comfortable with rapidly changing environment and reprioritization of tasks, and in handling
multiple assignments.
• Knowledge in using tools such as TeamMate, Tableau, Power BI highly preferred.
• Ability to maintain attention to detail, prioritize work and handle multiple assignments in a fast-
paced environment.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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