Sr Acceptance Manager
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
- Responsible for managing large complex acquirers and merchant accounts within Central Asia and Azerbaijan
- Manage the identification and assessment of Merchant segment development trends, opportunities and threats in the sub-region
- Identify, qualify and quantify market specific opportunities in close cooperation with local relationship management and understand factors critical to successful merchant development.
- Develop the sub-regional Merchant Sales plan and strategy
- Actively contribute to regional business plan development including strategy, planning and implementation
- Manage roll out of a sub-regional merchant business plan strategy and market level plan that takes into account local market and stakeholder needs, competitive landscape and is aligned with overall sub-regional Merchant Plan.
- Ensure activities are regularly reviewed, maintaining a flexibility and resilience to cater for local market dynamics.
- Ensure the sub-regional merchant solutions strategy and plans are effectively communicated to and understood by the relevant stakeholders in the sub-region
- Establish and manage budget requirements for the Merchant Sales segments in the sub-region
- Establish the budget requirements to achieve business objectives at sub-regional level and communicate to sub-regional Marketing Team within the Marketing Planning framework.
- Direct and coordinate the implementation of the agreed sub-regional merchant sales plans within the constraints of the budget and available resources.
- Manage all implementation aspects of the sub-regional Merchant Sales plan
- Structure the objectives, scope and resources of the merchant plan roll-out.
- Manage the implementation and operation of the plan, with a focus on fast resolution of problems and stakeholder satisfaction.
- Gain a strong understanding of Visa’s products and services as well as the entire payments industry.
- Drive business expansion of new products and payment solutions
- In close cooperation with sub-regional and Dubai based staff, manage the business, technical, service and legal relationships and activities with and between plan participants, incl banks, vendors, third parties, and incorporate learning’s into process.
- Provide input into design and implementation of marketing and promotional activities to enhance usage and activation
- In conjunction with Visa staff, manage the provisioning of education and sales support to relationship management
- Provide adequate training of relationship management staff
- Provide qualified sales support for individual members.
- Represent Visa by speaking at conferences and business meetings and undertake public relations activities where appropriate.
- Ensure relationship management is self-sufficient in the sales of existing solutions.
- In conjunction with sub-regional based staff, manage the provision of consultancy to merchants and other stakeholders
- Provide professional advice and consultancy to merchants covering both tactical and strategic products and marketing aspects for merchant sales.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
- Leadership Skills
- Superior negotiation skills leading to timely and acceptable resolutions
- Client relationship and management skills
- Solid interpersonal skills and working with cross functional teams
- Exceptional communication skills
- Development and preparation of executive level briefs
- Self-directed and motivated
- Able to work with little management oversight
- Strategic management and creative thinking
- Analytical in thought processes
- Candidate must have the ability to travel frequently
- Fluent English and Russian