Senior Test Analyst

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Purpose of Role

A Senior Test Analyst takes ownership of testing and ensures that the product is delivered to customers with a high level of quality through applying leading edge testing and quality enhancement processes.

A Senior Test Analyst will have the freedom to plan and execute testing in the way that suits them and the team, within some broad boundaries. They will find the most effective way to reduce risk, with a focus on ensuring the quality of the product is visible. They will maintain active interaction with other stakeholders to ensure that not only is the solution bug free, but additional requirements and needs are explored.

In our Agile teams, we closely collaborate to deliver business value and maintain a culture of trust, respect, and teamwork. Working with the developers, business analyst, product owner, and engineering team lead, a Senior Test Analyst will be the independent test expert with versatile skills to become a cross-functional team member. As an integral part of the development team, they will lead a variety of tasks which includes manual testing as well as building and maintaining test automation suite.  As part of the wider QA Team, a Senior Test Analyst will share knowledge and contribute to initiatives identified by the business. Continuous learning and improvement will be a key to success in this role, with opportunities for internal development and leadership within the organization.

You will be part of a team who are growing the capabilities and services in the Visa Spend Clarity to deliver scalable and robust solutions that will take Visa Spend Clarity to more customers and users around the globe.  With an engineering group of nearly 300 people, Visa Spend Clarity is a key focus area with large growth ambitions driven by customer needs and a desire to innovate using modern cloud technologies.

Areas of Accountability

Commitment to Quality

Balancing Resources and Outcomes

Consistently advocates for quality over time and feature constraints

Internal Collaboration and Communication

Identifies and suggests solutions to problems impacting team, asks for guidance in unfamiliar areas, and pulls in others as needed

Engineering Design

Makes well-reasoned design decisions, identifying potential issues, trade-offs, risks, and the appropriate level of abstraction

Driving Change

Industry Knowledge

Demonstrates knowledge of industry trends and tools


Influences teams with which they work and have worked, encouraging team ownership of quality


May participate in hiring

Reasoned Design

Understands elements of the business that their work supports, makes well-reasoned design decisions and trade-offs in their area

Learning to Teach

Uses their learning opportunities as opportunities to make learning the same or similar things easier for the next person

Broad Leadership

Leads initiatives and meetings within team. Contributes to consensus for decisions 

Organizational Implementation and Impact

Understands the team and makes decisions based on its direction


External Collaboration and Communication

Provides visibility to stakeholders based on the work of the whole team, and provides advice to stakeholders based on their own work


Requires minimal direction or oversight and is proactive about potential issues. Handles open-ended problems and ambiguity well


Trusted to do what they say they will do, or communicate promptly if there is an issue

Problem Complexity

Works independently under limited supervision on difficult and mildly complex problems


Contribution to Growth

Contributes to regular team training sessions

Leadership and Influence

Develops engineers to grow testing skills through effective technical coaching

Technical Collaboration and Communication

Communicates technical issues and decisions clearly and proactively to a cross-functional audience. Mastering ability to express complicated issues simply


Engages in productive dialog even when there are conflicting views, both inside and outside team. Seeks to understand other points of view

Communication and Influence

Influences others in the team as well as others we work with within job function regarding practices, procedures, policies, and mindsets

Internal Leadership

Leads and coaches within their team where possible, shares their experience and expertise to help others grow. Self-aware of strengths and weaknesses

Leadership and Talent Management

May coach and review the work of lower-level professionals

Internal Support

May mentor less-senior engineers

Implementation and Impact

Starting to broaden impact. Considers effects of their work on other teams, as well as identifying and helping to resolve problems facing team

Fit-For-Purpose Implementation

Understands how people use the product/services they build, and how their work fits in. Exercises empathy for the people writing the tests

Collaboration and Communication

Can express complicated technical issues simply and clearly to non-technical colleges

Product Knowledge

Domain Knowledge

Has a basic understanding of all the tools and products we use, as well as an expert understanding of at least one of them

Broad Spend Clarity Enterprise Knowledge

Has a basic understanding of the Spend Clarity Enterprise product(s) and how others' impact their area

Specific Spend Clarity Enterprise Knowledge

Has an in-depth knowledge of Spend Clarity Enterprise product(s) in some areas they have worked on

Technical Ability

Community Engineering Excellence

Excels at troubleshooting when test execution does not go as expected. Solves problems lower-level professionals struggle with

Knowledge and Experience

In depth evidence of test analysis skills and techniques. Leads questions in team planning. Uses risk-based approaches to give the best coverage possible at a pace appropriate for the work

Engineering Excellence

Follows the broader engineering community to understand improvements to how we work 

Technical Expertise

Applies knowledge of technical advances from a variety of industries within their team

Broad Implementation and Impact

Contributes to the foundational good of their domain and engineering overall, plus working to reduce technical debt

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Key Experience
• 7+ years testing experience in a software development within Cloud/SaaS environment
• 4+ years in an Agile scrum or Kanban environment
• Technical experience in SQL, XML, XSL, SVN and HTML
• Experience with testing web services and APIs
• Ability to develop and add automated functional and regression tests in existing test framework
• Ability to build, maintain and grow test automation suite, including automated testing of API and Web UI using C#, Selenium WebDriver, SpecFlow, GitHub, MyGet
• Experience using JIRA and Confluence

Valuable Experience
• Strong analytical and troubleshooting and ability to resolve issues
• Strong customer focus and ability to communicate professionally
• Ability to work autonomously on time critical tasks
• Attention to detail
• Facilitation skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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