Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

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We are seeking a Risk Manager for the CEMEA region to support program execution for Third-Party Lifecycle Management. This includes managing the risk assessment and due-diligence processes, both at on-boarding and throughout the lifecycle of the third-party. To ensure risk is captured and assessed accurately, the candidate will require solid understanding of various TLMP risk stakeholders’ programs (Anti-Bribery, Physical Security, Cybersecurity, Business Continuity, Data Privacy, Call-Center, Records Management, Financial Stability) and their acceptable controls to conduct appropriate due-diligence and determine controls effectiveness. This role will need to ensure timely maintenance and updates for third-party profiles which includes performing ongoing risk assessment and analysis of assigned suppliers’ holistic relationship.

This position reports to the Senior Director for Corporate Risk, CEMEA.

Responsibilities

• Manage incoming Third-Party engagements and due-diligence evaluations to ensure inherent and controls effectiveness ratings are accurately identified
• Drive stakeholder facilitation to ensure risk issues are addressed according to the risk mitigation plans, solicit executive acceptance and approvals where needed to ensure compliance with the TLMP's governance structure.
• Support global NBIA requests, identify supplier risks and collaborate with stakeholders to develop mitigation plans
• Manage Sourcing and Business partner relationships to ensure a clear understanding of the services or products being purchased for appropriate risk evaluations
• Act as an SME whilst effectively collaborating with stakeholders, both cross-functionally and across geographies
• Effectively articulate the TLMP mission and vision while building strong business relationships with Sourcing and Business Partners
• Ensure TLMP policy and procedures, and Visa Supplier Manager tool capabilities are implemented according to approved goals and policy
• Provide data driven analysis to support strategic decisions in the Business, focusing on key business drivers, trends, fiscal implications, and new insights
• Lead complex projects and meetings, deliver presentations, and comfortably interact with all levels of Visa management including Finance and Global Risk senior management
• Identify market and category-specific needs and requirements of business partners and provide realistic solutions to improve procurement.
• Effectively Partner with Sourcing leads and Business Partners on key sourcing needs while providing training, strategic support and recommendations to advance procurement requests and initiatives.
• Represent TLMP function in Sourcing, Risk or Visa-wide working groups and committees
• Have a solid understanding of multiple risk areas such as Anti-Bribery, information Security, Business Continuity, Physical Security, Records Management, Call Center, Reputational and Financial risks
• Ability to act as a liaison between different stakeholders and business owners to ensure accurate risk and control information related to the requested goods and services is effectively communicated, managed and documented
• Ability to quickly develop strong understanding of the process flow and risk logic within the supplier manager tool to successfully support business and risk stakeholder in completing risk assessments in an accurate and timely manner.
• Ensure constant alignment of TLMP with regulatory requirements including FFIEC and any other applicable regulations
• Support the team with ad-hoc projects as required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• 5 years or more of work experience executing Third-Party risk programs, information security programs and or audit programs
• At least 3 years of experience with supplier or vendor assessment framework, security and or operational risk programs within the payment industry
• Experience in risk assessments and developing risk frameworks and processes
• Working knowledge of contract terms and conditions
• Experience with leading projects or a team across multiple groups
• Strong understanding of the inherent risks associated with engaging suppliers to perform services and support projects and initiatives.
• Strong communication skills with ability to clearly communicate with senior executives
• Excellent internal customer service to ensure SLAs are met in a timely and thoughtful manner
• Excellent written, oral and presentation skills
• Strong interpersonal, influencing and analytical skills
• Bachelor’s degree of relevant studies required.
• Professional accreditation in risk management a plus.
• Good to have proficiency in Financial, Risk Systems (Ariba, Aravo, Oracle, Coupa, IBM Open Pages) to be able to understand data flow in various systems and determine most efficient course of action to remedy issues.