Senior Product Manager
- Full-time
- Job Family Group: Product Development
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
The Visa Product Solutions team along with the Global Small Business product teams have overall responsibility for all aspects of global strategy, development and management for the Spend and Expense Management platform aka Visa Spend Clarity for Business. The teams together sets and leads the vision for Visa’s Business platforms, platform requirements, the development of global strategy and roadmaps, and the implementation and ongoing operation of platforms supporting Visa’s small business payment products globally. The teams work collaboratively with other business units within Visa including - Visa Business Solutions Product, Global Services, Technology, Service, Marketing & Legal as well as region focused product delivery and client delivery teams. Must help ensure alignment across teams.
The Sr. Product Manager, Visa Product Solutions will play a central role in advancing our Small Business strategy in key-growth segments for Visa. Using a broad skill-set, the candidate will support initiatives vital to the Small Business team including growth initiatives and enhancing the tools in support of the strategy. As part of these efforts, the candidate will be instrumental in driving initiatives to deliver expense management solutions focused on Visa Spend Clarity for Business web and mobile app. As a product manager for Visa Product Solutions, this role will be directly focused on the development and launch of new feature or functionality. The role will reside in the Visa Bangalore office and work with Visa Technology, Business Services, and extended Visa Small Business Global and Regional teams to deliver functionality to meet issuer and small business needs.
RESPONSIBILITIES
- Work with Visa development scrum teams in Bangalore as the Product Owner to deliver Visa Spend Clarity for Business features and enhancements
- Work with the global internal partners to define use cases, user stories, user experience & business requirements for development of features or functions.
- Work with the development scrum teams, internal stakeholders to define & maintain sprint & release backlogs.
- Participate and drive Agile & Sprint ceremonies with the development teams like Sprint planning, backlog grooming, Sprint demos, Sprint retrospectives
- Participate and contribute in the quarterly & yearly portfolio planning.
- Collaborate closely with Visa Spend Clarity for Business Global Product Owner or Product Manager to strategize and define the roadmap deliverables
- Coordinate user acceptance testing with regional and business partners: write business test scripts, define test processes and reporting, align resources and execute against test plans.
- Support GTM tasks by providing relevant information and platform screenshots to update training videos, online help, FAQs, service description, sales/customer support training, and marketing collateral.
- Manage special projects and drive product management goals by collaborating with cross functional groups including legal, privacy, product, IT, analytics, and business development teams.
- Stay current with industry and client trends and maintain a working knowledge of Visa products and services.
- Develop a deep expertise in all Visa Small Business products to demonstrate industry leadership across small business products including market-driven knowledge
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• Strong business acumen and a global mindset. Must be detailed oriented
• Strong verbal, written, presentation and interpersonal skills are required
• Ability to coordinate cross-functional teams including technical and non-technical resources
• Experience working in Agile and Scrum based environment
• Proficient in writing well defined user stories, features & epics with objective acceptance criteria as needed by the business
• Strong results-oriented focus along with analytic and fact-based consultative discipline
• Add value by insightful and thoughtful questioning, offering new ideas, and delivering solutions
• Team oriented, collaborative, diplomatic, highly organized and flexible, with excellent presentation skills, including strong oral and writing capabilities
• Ability to work with partners and negotiate effectively to achieve desired outcome
• Able to work independently in a matrixed environment