Senior Director, Community Impact

  • Full-time
  • Job Family Group: Strategy and Planning

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

As the world’s leader in digital payments technology, Visa’s purpose is to uplift everyone everywhere by being the best way to pay and be paid. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial education and digital commerce to millions of people.

Visa Foundation

Visa Foundation seeks to support inclusive economies where everyone, everywhere can thrive. Established in 2017, the Visa Foundation provides both grants and investments to partners to strengthen small businesses and communities worldwide. The Foundation currently supports efforts to strengthen small and growing businesses, address vulnerable communities where Visa has a significant employee presence, and provide immediate relief to communities impacted by natural disasters. To date, the Foundation and its partners have impacted 3+m small businesses and individuals worldwide while committing nearly 250m in capital.

Position Summary

Visa seeks to grow and strengthen best-in-class community partnerships and programs that raise visibility and awareness of its global purpose in communities where Visa employees live and work while delivering societal impact.

The Senior Director of Community Impact will lead Visa and Visa Foundation’s community impact partnerships and operations through grantmaking, charitable contributions and employee engagement. Further, the role will ensure that philanthropic resources from across the company are disbursed responsibly and efficiently while complying with internal and external requirements.

The Senior Director will develop and oversee programming in close partnership with internal colleagues, especially those based in regions and local offices, to deliver relevant, impactful, and highly visible partnerships that enhance visibility among internal and external stakeholders.

This role reports to the Visa’s Head of Global Philanthropy and President, Visa Foundation, and is a key member of the Foundation’s leadership team.

Responsibilities:

Community Program Development and Employee Engagement (45%): Identify, develop and nurture partnerships that deepen community presence and activate employee engagement while elevating visibility among key external and internal stakeholders. Key to these activities are: Visa Employee Engagement programs, Visa Foundation Gives, and other related philanthropic activities.

Grantmaking Oversight and Integration (35%): Oversee grantmaking and charitable contributions team workflow to enhance processes, ensure compliance, and effectively coordinate with internal and external service providers. Monitor and evaluate opportunities to enhance technology platforms in support of these activities.

Reputation Enhancement and Visibility (10%): Drive brand awareness and reputation enhancement through programing that is high impact and relevant to key stakeholders.  In partnership with Stakeholder Engagement and Communications teams, identify and develop integrated programs communications plans.

Foundation Leadership (10%): Support Foundation President as needed in all aspects of function management including strategy development, staffing, budgets, communications, operations, Board management, executive engagement, and partnership with II&S.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools (AEDTs) may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications:
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience working in the field of philanthropy, social impact, and public relations/ corporate communications
Demonstrated track record of conceiving new initiatives, marshalling support, identifying partners, managing to results, and influencing stakeholders in a time-bound environment
Demonstrated track record of leading employee engagement and volunteerism activities
Well-established network of senior leaders in business, impact and philanthropy space from which to call on and through to which partner
Ability to navigate complex environments including the intersection of community, markets, policy, markets, and philanthropy
Possess a blend of social corporate communications (thought leadership, messaging, media relations and executive visibility) and social impact experience, and a familiarity with the technology or payments industry
Stellar writing, editing skills and oral communications skills
Client services background, with an ability to work effectively in a global, matrixed environment and with blurry boundaries regarding roles/responsibilities
Ability to work well in a fast-paced and dynamic environment and manage multiple projects, often on short deadlines and under pressure

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 181,800.00 to 250,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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