Senior Manager, Authentication Lead

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Digital Solutions team is responsible for identifying new opportunities that exist within the digital payment landscape, creating strategies that define Visa's participation in those opportunities, and delivering the capabilities required to enable and drive them.

Within the team Authentication Lead will work with a diverse set of Visa stakeholders (issuers, PSPs, technology providers, regulators, and others) to deliver solutions based on Visa authentication platforms. The role holder must possess a blend of business, technical, project management and relationship management skills to ensure successful implementation of Visa’s digital authentication-related initiatives and programs.

Responsibilities

  • Be the Subject Matter Expert (SME) for authentication platforms, programs, and services for 3-D Secure and Tokenization technologies,

  • Act as a specialized salesperson, directly involved into authentication products sales process with clients. Be responsible for respective area KPIs and targets,

  • Manage regulatory compliance agenda – Strong Customer Authentication, 2-factor authentication, mandates and requirements,

  • Act as a technical and product SME by being able to understand the platforms in their entirety including but not limited to: overall architecture, integration options, connections with other systems and services, features and capabilities, implementation nuances, pricing, risks, rules, etc.

  • Take active part in the development, planning and execution of global and regional strategic initiatives, pursuing long-term goals,

  • Work with hub Digital Product & Authentication (DP&A) and Client Services teams to support successful implementation process and be able to provide level 1 support to external and internal stakeholders on authentication platforms, programs and services,

  • Maintain client satisfaction by supporting engagements resulting in successful go-lives through the sub-regional Business Development and Client Services teams,

  • Manage and drive the performance of the authentication platforms and programs in the sub-region,

  • Work in conjunction with hub DP&A team to commercialize plans of frictionless authentication (setting goals and roll-out activities, maintain and regularly update pipeline)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor’s degree required in computer/electrical engineering, communication technologies, computer science, or equivalent technology expertise and acumen acquired through work experience,
• Requires a minimum of 6+ years progressively responsible experience in product development, management in eCommerce, digital payments development or in payments systems integration,
• Strong domain knowledge in Digital Products & technology solutions (in at least two of four key areas: EMV 3-D Secure, Mobile, eCommerce, Tokenization, FIDO). Understanding of Web technologies, online/remote payments and in-app payments, biometrics,
• Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences internally and externally, at varying management level. Board level meetings experience is a plus,
• Independent decision making required on daily basis with minimal oversight from senior members of staff,
• Complex and varied workload, requiring support of multiple ongoing product development, product solution and implementation,
• Exceptional project and program management skills with the ability to manage multiple activities with both internal and external stakeholders,
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills, and the proven ability to influence and communicate effectively across regional and functional lines,
• Excellent PowerPoint, Excel skills are required. Data analytics skills would be a plus,
• Travel: the role holder must have the ability to travel from time to time (6-8 trips/year),
• Language Skills: English, Russian (verbal and written) are mandatory. Knowledge of Serbian, Ukrainian, Georgian, or other CIS languages would be a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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