Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

This role will be responsible for assisting the Central Europe, Middle East and Africa (CEMEA) Revenue Operations team in ensuring the accuracy and completeness of revenues computed and billed to clients across CEMEA. The role will report directly to the Senior Director CEMEA Revenue Operations and will be based in Dubai.

Responsibilities:

• Perform in-depth analysis over huge amounts of data
• Identify reporting errors and themes across multiple clients and countries
• Communicate these errors to clients in a professional, influencing manner
• Work with clients to resolve all reporting errors in a manner that prevents recurrence
• Create bespoke reports from multiple systems that would assist in resolution of reporting errors
• Manage aged issues
• Ensure timely implementation of all service fee pricings by working closely with various global and regional teams
• Train internal clients (core finance, business development) and external clients (banks, FIs) on operating certificates and its data repository
• Educate and help clients understand the discrepancies, be available for any queries they may have
• Support team and team lead in day to day activities including assistance with adhoc project requests or tasks, both regional and global

Competencies:

• Creative, self-starter, quick thinker, detail-oriented and dedicated individual who is eager to put his/her stamp on this job role.
• Able to understand key priorities, communicate clearly, effectively, concisely and persuasively with both internal and external clients.
• Excellent Excel skills (pivots, power pivots)
• Good analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
• Good presentation skills
• Able to work under pressure (produce high quality deliverables under strict deadlines).
• Team oriented, collaborative, diplomatic and flexible.
• Flexibility in schedule and for travel (when available)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.