Senior Manager, Visa Consulting and Analytics, Community Financial Institutions

  • Full-time
  • Job Family Group: Sales

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The VCA team is looking for a Senior Manager to join our strategy consulting practice and play a leadership role in developing and delivering high impact engagements for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with US financial institutions (banks and credit unions). This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Specific Responsibilities Include:

  • Proactively engage with Visa internal teams in regular strategic & planning discussions  
  • Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Issuing Bank Partners.  
  • Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges  
  • Build solutions and measurable insights that will help clients to grow their portfolios and customer engagement in their core business  
  • Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources  
  • Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities across the verticals and segments  
  • Ability to reliably manipulate and analyze large data sets (industry and Visa) to identify meanings insights and recommendations for clients  
  • Build new scalable solutions, toolkits, standard methodology documents and consulting approach that can be applied across VCA practice  

The ideal candidate is a highly analytical individual with previous strategy, consulting and /or payments experience.

Typical projects may include:

  • How does a Financial Institution expand market share in consumer market?
  • How should a credit card issuer use emerging technology to acquire the best customers?
  • How does a Financial Institution grow their credit card portfolio while mitigating credit risk?
  • How does a Bank or Credit Union optimize their revenues?
  • How can a Financial Institution drive increased spend in specific segments?

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

We are looking for individuals with banking, payments and consulting expertise to provide analysis and strategic thinking to shape the services we deliver to clients.
Ideal candidate will have payments or financial services and consulting experience

Basic Qualifications:
• 8 years of work experience with a Bachelors Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD 
• Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with large data sets to synthesize key impacts for clients
• Executive presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations.
• Collaborative, diplomatic, and flexible, able to work effectively in matrixed organization. 
• Ability to influence and negotiate with senior executives
• Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities.

Preferred Qualifications
• Prior experience at large management consulting firm or US Financial Institution 
• Understanding of card issuers' P&L and critical factors in driving profitability
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment 
• Self-motivated, entrepreneurial and results oriented individual with the ability to handle numerous projects concurrently 
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience 
• Technologically savvy, curious, up to date with digital trends and applications
• Previous experience in a management consulting firm.
• Prior experience working with Regional and Community banks, credit unions and other financial institutions a plus
• Experience in several key issuer business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130,800.00 to 170,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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