Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Responsibilities:

Come Join Visa Inc, a global payments technology company that connects consumers, businesses, banks, governments and territories to fast, secure and reliable electronic payments. Visa is accepted in 200 countries and is the best way to pay and be paid for everyone, everywhere. Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you work at Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Reporting to the SVP, Global Head of Platform Products, this position will provide Program, Portfolio and Technology Operations Management leadership for the Platform Products Technology organization. This group has a significant impact on Visa’s platform capabilities, and future revenue streams. Program management will holistically encompass working across all business and technical units within Visa to drive overall program success in a shared services delivery model. Comprehensive day-to-day management and leadership of multiple, cross functional, global software development efforts, specifically for mission critical business and technology programs, will be required.

The responsibilities will include but are not limited to managing a global team of program managers and technology operations managers to deliver on the strategy, collaborating effectively with a global team of POs, Tech Leads, Operations and support for workforce planning, Executive program reporting, Roadmap establishment, Program Planning, Budgeting, Resource management, Capacity Modeling, Scrum Process improvements, comprehensive release planning, reporting, tracking success metrics, agile transformation championing, and team motivation. This position will work closely with key leaders across Technology teams, with all levels of management within the organization. This role will include ensuring leadership principles are embraced and agile best practices are being leveraged across the program, and project scrum lifecycle.

A strong candidate will have a solid experience in people leadership, technology & product program management, x-functional team leadership, technology operations, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, agile best practices, team building, processes, and change management. The ideal candidate is not just a manager, facilitator or project plan tracker but ensures things get done in the right way and the teams are healthy, engaged, and motivated. The ideal candidate must have a humane and "make it happen" attitude, while influencing positive change.

• Provide leadership and oversight to a team of technical program/project managers who use agile practices and the scrum framework for the planning, execution and delivery of products.
• Provide program management oversight for a portfolio of complex and high-profile programs with a budget of over USD30M.
• Experience in building PMO team and delivering multi-year technical program.
• Experience and expert in Visa PMM methodology and tools like Clarity, QBR, gate etc.
• Able to manage and influence stakeholders to adopt and consume technical initiative without impacting product roadmap.
• Responsible for coaching and mentoring of local technology leaders on Agile/Scrum/Lean principles and practices.
• Drive the adoption of key engineering practices like Continuous Integration, Test Driven Development, etc. to improve quality and reliability of team’s deliverables.
• Work with Business Sponsors to develop project roadmaps that align with business objectives/priority considering resource capacity
• Provide resource plans, budget tracking and forecasting. Manage team to achieve target scope, schedule, and cost.
• Manage the professional development and growth of direct reports. Coaching for a high degree of performance and creating a culture of achievement.
• Drive coordination and results with business and technology sponsors in developing product roadmaps which align to business objectives and sequenced by priority and resource availability.
• Work with business and technology subject matter experts to define scope, create estimates, develop budgets and project plans, and produce documentation needed for funding approvals.
• Identify and manage dependencies and impacts among programs / projects across the portfolio. Raise issues and risks and drive resolution or mitigation.
• Ensure that all programs and projects are compliant with Visa's Project Management Methodology or Agile Methodology 2, Key Controls and Security requirements.
• This position requires collaboration globally especially Singapore/Austin/Bangalore/Foster City/ Europe, hence this person should have some flexibility to work late night/early hours as required.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.