Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Team Summary

Visas’ Government Engagement (GE) organization aims to create broad alignment between Visa’s business objectives and public policies that affect the payments industry. Our U.S. Government Engagement (USGE) team is headquartered in Washington D.C. with colleagues in California and Colorado. We engage with a wide range of policy makers and stakeholders to advocate, educate, and provide thought leadership as it relates to Visa’s policy interests to expand access and usage of digital payments around the world

Our team also works closely with colleagues across the company including Inclusive Impact and Sustainability, Communications, Marketing, Finance, Compliance, Legal, Risk, Account Executives, Global Policy, Product, Business Solutions, and Visa Consulting & Analytics.

What a Director of Strategic Initiatives and Operations does at Visa:

Reporting directly to the Senior Director, Head of U.S. Government Engagement Strategic Initiatives & Operations, this position will have an active role in USGE strategy implementation, planning, business operations, and driving alignment across the team. This individual will help implement a multi-year strategy and ensure effective execution of those plans by tracking and monitoring our success. In addition, this leader will work with the other region leads to set clear goals and help produce positive outcomes for the business. Together, the team will ensure that GE continues to maintain its high standard of support for addressing regulatory and policy challenges and enabling business opportunities in the U.S. 

Essential Functions

• Partner closely with U.S. Government Engagement leadership to ensure smooth operations at all levels.
• Drive cross-functional collaboration between the U.S. team and cross-functional business partners. 
• Lead and manage USGE intern program as well as employees joining USGE under rotational development programs such as Visa Emerging Leaders (VEL).  This includes interviewing, hiring recommendations, program development, and day-to-day supervision.
• Support the implementation of a multi-year strategic plan as well drive collective accountability against related OKRs.
• Break down silos within the team, implementing solutions to enhance information sharing with an end-user experience mindset.
• Create thoughtful, executive-quality briefing materials, presentations, and correspondence for Visa leader visits, meetings with policy makers, and internal/external stakeholders.
• Produce and manage executive level reporting, and content, ensuring best practices enhancing the user experience
• Lead and collaborate on event planning and execution for internal and external audiences, partnering with colleagues and stakeholders for large- and small-scale events.
• Continuously review and enhance GE tools and processes. Share and apply standard methodologies, maximizing performance, and elevating productivity across the team.
• Play an active role in key operational activities such as the Annual Operating Planning (AOP), internal audits, compliance, and regulatory related processes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.