Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Responsibilities:   

• Work in a team to operate, maintain, and secure on-prem and cloud-based, open-sourced, Platform as a Service (PaaS) environment to deliver Observability features in the most efficient way as possible
• Deploy suitable instrumentation to collect metrics/logs/traces for monitoring, logging and distributed tracing to improve health and availability of systems and services.
• Develop automation solutions to improve operational efficiencies  
• Administer, Operate and improve the Observability platform applications and infrastructure with focus on high availability and reliability.
• Collaborate with various teams in the design of their monitoring solutions.
• Ensure Observability platform is safe and secure against cybersecurity threats
• Perform root cause analysis for outages
• Serve as a subject matter expert working with technical resources and customers.
• Produce high quality documentation.  
• Maintain on-call responsibilities as required and potentially optimize the on-call processes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.