Technical Product Manager
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Billions of transactions, half of the world--every day millions of merchants entrust their e-commerce business to CyberSource - global digital payment leader and part of Visa’s Merchant Acquiring and Processing (MAP) business unit. Our valued merchants and acquirers worldwide entrust their mobile, online and digital payment business to the secure, streamlined CyberSource platform. We deliver powerful category-breaking solutions to support integrated commerce. Our clients select us to expand their business anywhere in the world with the peace of mind that comes from selecting the proven leader for managing transaction security, while delivering deep data analytics for marketing and much more. We product manage, design, architect and release products with a focus on engineering excellence and putting the customer experience first.
Job Description, Responsibilities & Qualifications
The candidate should have a very strong technical background in Payments space, should be a thought leader, be very familiar & abreast with recent industry development in Financial services and card payments industry space, have exceptional organizational skills, written and verbal communication skills and be an analytical and structured thinker. This individual must be able to think broadly about Visa's business and drive the expansion of the Visa Merchant Acquiring and Processing Cybersource Payments platform.
The right candidate should possess a strong Technical Product Management background, with demonstrated expertise in contributing to medium to large cross-functional projects. We are looking for candidates who have demonstrated excellence as Technical Product Manager in the payments, internet or related industries. The successful candidate must be a hands-on person with proven ability to engage in high bandwidth conversations with both business and technology executives.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
5+ years of relevant work experience and a Bachelors degree, OR 8+ years of relevant work experience
8-12 years of overall information technology industry experience preferably comprising 4+ years of Product Management experience, with a track record of successfully delivering complex software products, systems or services.
As part of the work experience, candidate should have at least 4+ years of experience in specifically in Payment Gateway, Card Payments, Financial Services space with specific experience around
Creating mapping documents, writing pseudo code to map to specifications of acquirer processor (like First Data, Tsys, Chase Paymentech etc.)
Working on various payment methods like credit card, SEPA, Electronic Check, Alternate payments like Paypal, Alipay etc.
Working with major card networks like Visa, Master, Amex etc. and understand payment lifecycle (Auth, Clear, Settle, Chargeback)
Payment messages such as ISO 8583, APACS etc.
Knowledge of 3DSecure (Verified by Visa, Mastercard SecureCode, American Express SafeKey, JCB Secure etc.)
Technical experience in Java,MS technologies, API (SOAP & Rest) and Web Development
Strong business acumen, customer centric mindset with hands on experience in developing roadmaps, writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, agile environment.
Proficiency working in an agile environment.
Exceptional collaboration and partnership skills with the ability to work in a global environment and drive alignment in cross-functional teams
Demonstrated interpersonal skills to interface well with clients and partners at all levels
Outstanding communications ability to a diverse customer audience, executives, product, and technology stakeholders
Experience demonstrating strong leadership, self-motivation and accountability
Fast learner on both technical and business side
Comfortable operating in a matrix setup
Proactive, demonstrate sense of urgency and 'can do' attitude
Strategic thinker who can balance big picture strategy with detailed, flawless execution
Detail and results oriented, able to analyze data to justify product decisions and apply key learnings.
Strong internal & external stakeholder management skills.
Ability to stay organized while managing competing priorities.
Excellent verbal and written communications skills
Bachelor's degree in Computer Science/ IT or equivalent.