Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Within the Issuing Solutions team in North America, Data Processing Services (DPS) processes over half of all Visa Debit transactions and is the largest single prepaid processing platform for Visa prepaid transactions in the U.S. The team also partners with third-party companies outside of the U.S. to deliver value-added services through Visa-owned assets. 

During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer.

Some examples of previous summer intern projects as part of Visa's global technical documentation team:

• Write and update content that helps Visa clients and staff understand how our products and systems work.
• Create artifacts such as technical reference specifications, product service descriptions, product implementation guides, API reference information, users guides for user interfaces, etc.
• Research products, analyze requirements, and partner with cross-functional subject matter experts to develop an understanding of the technical and business information needed to create and maintain content.
• Represent the technical writing team in planning, review, and business meetings with cross-functional project stakeholders
• Develop an understanding of important technical writing skills and concepts – topic-based authoring, DITA XML markup, content management systems, different output formats and channels, minimalism, user-centered design, etc.

Basic Qualifications

• Pursuing a Bachelors degree in Technical Communications, English, or a related field, graduating December 2023 or later
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.

Preferred Qualifications

• Research and analysis skills, both using source materials and through expert interviews and interaction
• Working knowledge of Microsoft Office products for Windows, including Word and Outlook
• Strong ability to collaborate
• Highly driven, resourceful and results oriented
• Good team player and excellent interpersonal skills
• Good analytical and problem-solving skills
• Demonstrated ability to lead and navigate through ambiguity

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this
position is $25/hr to $30/hr USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program..

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.