Director - Software Engineering

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Payments are a very exciting and fast-developing area with a lot of new and innovative ideas coming to market. With strong demand for new solutions in this space, it promises to be an exciting area of innovation for the next 5 to 10 years. VISA is a strong leader in the payment industry and is rapidly transitioning into a technology company with significant investments in this area.

If you want to be in the exciting payment space, learn fast and make big impacts, VISA Payment Systems Risk group is an ideal place for you!

The Payment Systems Risk development group is responsible for building critical risk and fraud prevention applications and services at Visa. This includes idea generation, architecture, design, and delivery of products, applications, and services that provide Visa clients with solutions to detect, prevent, and mitigate fraud for Visa and Visa client payment systems.

This position is ideal for an experienced engineering leader who is passionate about collaborating with business and technology partners and engineers to solve challenging business problems. You will be a key driver in the effort to define the shared strategic vision for the Payment Systems Risk platform and defining tools and services that safeguard Visa’s payment systems. 

The right candidate will possess strong software engineering background, with demonstrated experience in driving technical architecture, design and delivery of products and services that have created business value and delivered impact within the payments or payments risk domain or similar industries. 

A successful candidate is a technical leader with the ability to engage in high bandwidth conversations with business and technology partners and be able to think broadly about Visa’s business and drive solutions that will enhance the safety and integrity of Visa’s payment ecosystem. 

Essential Functions

  • As a Director of Software Engineering in Payments Systems Risk leadership team, you will lead initiatives to architect, enhance, and build next generation fraud detection platforms in an agile development environment

  • Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner

  • Drive projects that involve full stack development using Java, Spring, NodeJS, Microservices, Rest based APIs, frontend frameworks like Angular and Spark/Scala based processing on Hadoop platform

  • Drive solution architecture and technical architecture with product owners, engineers, and technical product managers to scale products to highly functional, secure, performant and resilient platforms

  • Lead development teams on projects and be responsible for end-to-end execution and delivery to KPIs on Payments Systems Risk roadmap commitments

  • Excel in partnership with technical product managers, project managers and product leaders on requirements workshops and grooming, and help define joint product/technology roadmap

  • Drive release planning exercise, track development and testing to timely releases

  • Contribute to financial planning and roadmap planning for new and existing initiatives

  • Collaborate across engineering teams and leaders in Payments Risk, Operations, and Infrastructure (O&I), security and platform teams.

  • Enable and inspire teams to an innovation mindset, high levels of engagement and performance

  • Develop a culture of high levels of accountability and ownership with the team

  • Establish metrics and attain high scores on engineering, delivery excellence, and product performance

  • Communicate for success with partners in program management, product office, operations, and other stakeholders

  • Develop and measure design, code governance and delivery practices to achieve consistent high-quality releases

  • Coach/Mentor/Grow engineers and performance management

  • Hire top software engineers and help build a highly talented engineering organization

  • Manage multiple projects and initiatives with competing timelines and demands.

  • Act decisively on continuous improvements to processes/tools for better developer efficiency and productivity

  • Lead product development with engineering teams across multiple geographies

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week, Tuesdays, Wednesdays and Thursdays with a general guidepost of being in the office 50% of the time based on business needs""

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD in Computer Science or related discipline
• Have had hands-on engineering experience architecting high performant platforms
• 5 or more years’ experience leading engineering teams on product development
• 5 or more years of people management experience
• Technically savvy and have deep understanding about system architecture and design best practices from building client facing high performant systems with high SLAs
• Experience leading full stack development, using some of these technologies- Java, Spring MVC, Spring Boot, Angular, JavaScript, MySQL, Maven, and Design Patterns, Test Automation framework
• Experience leading development on Hadoop, using Spark and Scala based large data processing and transaction systems
• Have great work ethics, and be a team player striving to bring the best results as a team
• Experience in roadmap planning and execution to roadmap and KPIs
• Experience defining metrics and measuring performance of development teams
• Experience leading development with engineers and teams in multiple geographical locations and time zones
• Strong interpersonal, facilitation, and effective communication skills and the ability to present complex ideas in a clear, concise way
• Experience leading, coaching, and growing engineering teams
• Experience conducting technical interviews and hiring top engineering talent
• Be passionate about inspiring and building a highly engaged team
• Be passionate about delivering zero defect code that meet or exceed the proposed defect SLA and have high sense of accountability for quality and timeliness of one’s own deliverables and team deliverables
• Be flexible to adapt to changing directions and priorities
• Be empathetic to understand engineers

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• While you'll have the skill to see and understand the big picture, you're able to stay focused on the task at hand to achieve immediate goals
• Be systematic and be able to do deep research wanting to uncover the details
• Demonstrated ability to lead and navigate through ambiguity
• Past experience leading AWS based hybrid solutions is preferred
• Past experience leading AI/ML based fraud solutions is preferred
• Experience in unit testing frameworks, functional testing processes, test management and automated testing tools
• Experience in docker and Kubernetes based deployments and platforms
• Familiarity with CI/CD tools is preferred
• Experience in Payments and Fraud/Risk platforms is preferred

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152,300 to 198,000 USD, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.  

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Privacy Policy