Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa University is changing the learning culture at Visa. We are a CEO supported start-up team within a large, global organization.  We are responsible for ensuring that learning experiences enable success and growth for Visa’s employees, partners, and clients. We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We are learner-centric and practice human-centered design.  We are agile and like to prototype, test, iterate, launch, and evaluate.

ABOUT YOU

• You are passionate about providing delightful and impactful learning experiences to employees, partners and clients globally. 
• You are detail-oriented and enjoy ensuring everything is in order and executed flawlessly.
• You are an analytical thinker and can organize and summarize data
• You are accountable and take ownership of the projects and tasks you commit to; you follow through and never have to be chased down.
• You have a sense of urgency when projects have critical milestones.
• You are a team player and highly collaborative, getting work done with and through others, while building and nurturing productive working relationships with everyone you work with.
• You are resilient, agile and flexible – you perceive changing priorities and constructive feedback as opportunities, not setbacks.
• You are curious and have a growth mindset.  You are a quick and agile learner, understanding the business and domain in which you operate and how various components of the learning experience come together to create impact.
• You are service-oriented and ready to jump in to support leaders and team members; no task is too small for you.
• You keep the learner experience front-and-center in everything you do.
• You have a global mindset – you take genuine interest in other cultures and embrace the need to operate with cultural norms and in time zones other than your own.

Key Responsibilities: 

With guidance from Product Owners, Program Managers and the Director, PMO you will:

• Support Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in LMS, and managing and troubleshooting the day-to-day details of key training programs.
• Manage project milestone activities proactively as needed – light project management
• Plan for a logistics heavy project activity, like coordinating schedules, access, and content readiness for an activity like a training film shoot
• Perform reporting-related activities to communicate information about program attendance and impact leveraging dashboards and other methods
• Partner with team members to complete tasks as well as commit to and execute your own deliverables.
• Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners and helping out where needed.
• Communicate with leadership and various other team members to keep everyone informed.
• Support the development of a global schedule and addressing any issues with timelines or resource collisions. 
• Help onboard and manage vendors, as needed, for select learning experiences.
• Collaborate with your PMO team members and sharing your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes.

BASIC QUALIFICATIONS

• 2 years of work experience with a Bachelor’s Degree
• Excellent project coordination, planning, analytical and organization skills
• Experience working in learning and development planning and coordination roles
• Strong ability to collaborate with team members to achieve program delivery success
• Strong verbal and written communication skills
• Strong skills in the Microsoft Office suite of products
• Detail-oriented
• Ability to handle multiple projects simultaneously in a fast-paced environment
• Strong business acumen, analytical and problem-solving skills

PREFERRED QUALIFICATIONS

• 4-6 years of work experience with a Bachelor’s Degree
• Extensive experience with implementing and operationalizing training programs for global audiences of leaders across organizational levels
• Experience with vendor management, statements of work, and vendor onboarding
• Agile project management experience
• Experience using SharePoint
• Agile/Project Management certifications (CSM, PMP, or other Agile PM certifications for Scrum, Kanban, etc.) preferred
• Experience with various project management tools and Agile management tools/platforms. e.g., Jira
• Demonstrated learning agility with a variety of content areas and modalities: While you will rely on your experience, you will also need to master new content areas/ways of doing things quickly
• Experience in industries that strive for exceptional customer experience, such as hospitality and event coordination 

Common Purpose, Uncommon Opportunity

Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics, NFL and FIFA™ World Cup, celebrate teamwork, diversity, and excellence. If you have a passion to make a difference in the lives of people, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of more than 11,000 talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

All your information will be kept confidential according to EEO guidelines.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position could require minimal travel up to 5%.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 92,600.00 to 118,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.