Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Company Description

Visa is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. Your work will have a direct impact on billions of people around the world – helping unlock access to financial tools that ensure economies include and uplift everyone, everywhere.

Join Visa: A Network Working for Everyone.

Organization Description

Visa understands that operating a successful company includes driving business growth, strong shareholder returns, and financial inclusion benefiting global economies through our diverse and inclusive colleagues. We strive to make a positive and transformative impact on the world, based on the belief that we can do well and do good.

The Inclusive Impact & Sustainability team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at four key outcomes:

• Increase and advance diverse talent through an inclusive culture that values everyone, everywhere
• Advance digital financial inclusion and equity for small and micro businesses (SMBs), individuals and households
• Drive sustainable commerce and the transition to a low-carbon environment
• Strengthen communities in which we live and work through employee engagement and philanthropic support

Job Description

The Program Manager - Inclusion & Diversity will act to drive global change in support of an inclusive workplace culture. The role is project management of complex and multi-cultural solutions. Ongoing workstreams will be research-based and data-supported initiatives. Projects include global self-identification, I&D assessment tools, metrics and measurement, pilots to test and learn in support of new I&D solutions, and examining ongoing industry trends for applicability at Visa. Leveraging change management concepts and strong collaborations will be critical factors for long-term success.

The Program Manager - Inclusion & Diversity will work across the Inclusive Impact and Sustainability function leveraging project management skills and I&D expertise. Intersectionality includes knowledge management center support, social impact measurement, equitable & sustainable environments, infrastructure buildouts on Microsoft Dynamics, innovative I&D product & services, data analysis, etc. The role engages internal and external stakeholders on topics related to inclusion and diversity. The position requires working with - data, existing and newly formed global partnerships, and dynamic people.
Responsibilities:

• Manage the coordination and development of Inclusion & Development projects and programs
• Act as an integral and integrated member of the Inclusion & Diversity team
• Act as the centralized process for coordination of resources, planning, communication, measurement, documentation, logistics, problem solving, process improvements, and celebration
• Organize data and program outcomes to align with the growth and scalability of I&D programs with awareness of global time zones
• Measure program performance with qualitative and quantitative tools
• Establish project plans and report on weekly milestones to drive successful outcomes
• Work closely, collaborate, and learn from Inclusion & Diversity Project Managers and across Stand Together and Inclusive Impact & Sustainability
• Support program logistics including scheduling, evaluation, and reporting
• Coordinate communication plans with functional leadership and other internal stakeholders
• Benchmark using internal and external intelligence
• Coordinate status report(s) on established timelines

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications:
• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Relevant experiences includes project management within – consulting practices, I&D functions, and social impact/philanthropy sector.

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5+ years of program and project management
• Commitment to inclusion & diversity
• Track record of effectively managing multiple projects in a fast-pace environment
• Strong communication skills (research, interview, write, edit, and present)
• Strong interest and willingness to drive change
• Ability to be a strong collaborative team member
• Exceptional organizational skills with high degree of attention to detail
• Ability to synthesize and analyze data and trends
• Proficiency in MS Office programs and ability to adapt to and learn new software programs/systems

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.