Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa University offers client training opportunities where practical knowledge about the payments industry comes together with hands-on experience through a team-based simulation to help participants stay ahead in today’s competitive market. The two online advanced programs are comprised of content weeks that are broken down into topics using the external platform, and a team simulation competition. In addition, in-person Advanced Programs are run over the course of four days. The manager will be responsible for aspects of the end-to-end delivery of the online programs and will support the event management of the in-person programs.  Visa University is part of the People organization, and this role will report into the Director, Client Delivery and Operations.

Responsibilities

• Manage learning delivery programs/projects end-to-end, from registration and set-up through delivery.

• Develop and execute event processes (e.g. development of event concepts, management of internal and external speakers and presentations, site selection, hotel negotiations, production management, contracting, program planning and development, registration, program implementation and onsite management).

• Collaborate across VU functions and the business to ensure all project tasks are accomplished, including taking ownership of specific deliverables, e.g., registration, simulation, dashboards/reporting and billing. 

• Build and develop strong relationships with internal SMEs to manage speaker slots on NA and global programs and develop a pipeline for future needs.

• Oversee strategic planning for overall advanced program calendar.

• Oversee budget management for advanced programs, including expense management, forecast, revenue targets and pricing.

• Streamline existing processes and tools to improve delivery, for both online and in-person events.

• Partner with global colleagues to scope learning needs and determine feasibility of client-specific requests.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.