Staff SW Engineer - Site Reliability Engineering

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

We dream of a future where it's easy to pay and be paid. Across the planet. Where ever. Whenever. Securely. Easily. We have a great toolbox of flagship technologies including Cybersource and Authorize.net. Together, we are building leading edge, full-service Payment Management solutions combining global payment processing, fraud management and payment security systems.

The Site Reliability Engineering team is looking for a talented Engineer to be part of Merchant and Acquirer Processing in Bangalore, India.

This Engineer will be expected to build in-depth expertise on the 24*7 systems of MAP that support our merchants. This expertise is essential in order to support issues within SLAs for established issue priorities, fix issues, working closely with development and product to improve the overall development process, and build and test next-generation monitoring tools to reduce mean-time-to-detect issues. Additionally, this engineer will build tools to automate production support activities that enable efficiency and productivity of the team.

This role has on-call responsibilities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

• 8+ years of experience in Software Development or Test Engineering, with hands-on experience in at least one technology stack, preferably Java and other related technologies.
• Professional work experience in highly scalable web services. Exposure to containerized micro-services architecture and stacks is a big plus.
• Demonstrated proficiency in troubleshooting, root-cause analysis, and implementing major components for large projects.
• Understanding of Disaster Recovery methodologies is a plus.
• Experience working with Agile teams.
• Excellent oral and written communication.
• Knowledge of monitoring tools like Splunk/Keynote/Graphana is a plus.
• A Bachelor's degree in Computer Science or Engineering, a Master's degree is a plus.
• Experience working in past-paced 24*7 environments is key to this role.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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