As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Seeking  an experienced Program Manager to combine successful software development process experience with effective collaboration, facilitation, leadership, and technical skills. This Program Manager will be responsible for all aspects of the development and implementation of assigned projects/programs and scrum teams, and provides a single point of contact for these, the Program Manager will be accountable for timely and high quality execution and delivery of the projects from original concept through final implementation. This position requires working with teams and programs that follow Agile, Scaled Agile, as well as traditional project management methodologies.

Essential Functions

• Be accountable for the end-to-end planning and execution of one or more programs and/or Agile teams.
• Facilitate scrum of scrum meetings for 1 or more programs
• Experienced driving QBR (Quarterly Business Reviews) and QEP (Quarterly Execution Planning) processes through Scaled Agile Framework.
• Experience with Jira, Jira Align and understanding of integrated CI CD pipelines would be added advantage.
• Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitate getting the work done without coercion, assigning, or dictating the work
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog
• Improve team velocity and leverage tools like burn downs and capacity modeling to ensure that the teams are productive
• Lead and negotiate scope, schedule, budget, risks, deployments and communications for projects and initiatives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• At least one project management certification such as:
o First level Scrum Master certification (CSM, PSM I)
o PMI Certification (PMP, CAPM, Agile Certified Practitioner)
o Scaled Agile Framework
• SME Knowledge of project management principles and Agile development methodologies
• Demonstrate good attention to details, ability to think analytically and independently
• Demonstrated ability to lead a moderately complex program across multiple teams.
• Some knowledge and hands-on experience of technical implementations of large scale, highly available, robust web/mobile applications
• Experience in diligently applying Scrum principles, practices, and theory
• Experience in traditional program management techniques including critical path method, schedule development, and overall program plan development
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Demonstrated ability to plan, execute and deliver projects on time
• Outstanding communication ability including clearly and concisely communicating any project issues, risks to an executive audience
• Proficient in at least one agile project management tool such as: Rally, Jira, Version One.
• Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700  to 153,000 USD, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.  Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.  

Visa does not support immigration for this role.”