Visa Consulting & Analytics Manager
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Position Summary
The Visa Consulting Manager will deliver consulting support and projects to VISA's key clients
across East Africa markets. The main objective of the role is to help deepen client relationships
and optimize client performance by helping them define and implement campaigns and
strategies recommended by Visa in the areas of digital and customer strategy, customer lifecycle
management and new product development and launches.
Principal Responsibilities/Key Results Area
• Using VISA and external data to analyze client needs across the focus markets and identify
opportunities for consulting assignments with VISA’s key clients.
• In coordination with Country Managers and Account Executives, develop plans for
consulting activity securing funds from partnership agreements to support Consulting
projects where such agreements exist.
• Support in the development of project pitches and secure new Consulting assignments
with clients, as well as re-engagements opportunities via a consultative sales approach in
assigned markets under the guidance of the East Africa consulting lead.
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage
complex project structures when required. Manage, facilitate and implement consulting
services and meet client's business targets (assignment objectives, project scope, budget,
paperwork, external consultants' supervision and project delivery). Work closely with other
VISA groups, including Product, Marketing etc., to ensure a seamless Consulting
experience in the countries of focus.
• Work on client site to design and project manage the implementation of marketing
campaigns, value propositions and prepaid & credit products
• Where appropriate, work with designated practice areas globally to incorporate best
practice, source analytical or other services and leverage global consulting solutions.
Qualifications
• At least 8 years of solid experience in the following areas: value proposition design,
product development and launch
• Strong facilitation skills
• Experience should be gained within a top-tier bank or the financial services practice of a
top-tier consulting firm. A combination of regional and global experience strongly desired.
• Deep consulting skills and client engagement capabilities. Advanced client contact and
presentation skills. Credibility with clients and working teams and diplomatic skills to
extract desired outcomes. Comfortable interacting with and presenting to senior
management of clients and VISA.
• Highly analytical with advanced PowerPoint skills and Excel skills.
• Superior project management skills. Fluent communicator.
• Must have financial acumen and commercial awareness skills.
• Results driven, flexible and both internally and externally customer focused.
• Able to travel frequently and work on client site for extended periods across SSA.
• Self-motivated and able to use own initiative with limited direction.
• Strong teamwork and collaboration skills with the ability to work effectively with interdisciplinary
groups.
• Ability to work in a multi-cultural environment.
• Fluency in English mandatory