Implementation Manager (Senior Sales Engineer)

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Within Visa, Acceptance Solutions leads payment acceptance innovation with scaled, modern technology and enabling programs across all payment types, channels, and platforms. Our solutions span face to face interactions, transit experiences, mobile payments, ecommerce and Internet of Things. Whether it is paying for your groceries at the corner store, tapping on a countertop, tapping to board a train in Kobe or Porto, paying on your mobile or ordering a hand-crafted good from another country on your computer, we enable it. We are passionate about digital first capabilities and using the power of software to unleash phenomenal consumer and merchant experiences. We go beyond enabling a transaction and seek to add incremental value to every transaction – whether by optimising authorisation rates, mitigating fraud and helping merchants operate in secure, tokenised environments.

Job Description

In this role you will flex your skills in many areas; you will be the technical specialist to our internal and external partners; the conduit from sales success to customer implementation and the backbone of product delivery to our clients.

What You’ll Do, Day to Day

  • Apply your vast wisdom and expertise of sophisticated payment systems to consult, guide and enable our global client base to realise their payments aspirations
  • Develop in-depth knowledge of our product offering and become a domain expert for our product suite
  • Support and share your expertise with the Sales teams to demonstrate, articulate and champion our technical solutions to our prospective and current client base
  • Collaborate with our client organisation to really understand their challenges and partner with them to solution and develop a payments eco-system that fulfils their aspirations
  • Develop and deliver customised technical consultancy that elevates client understanding of the nuances and implementation and strengthens client engagement
  • Take a-hands on approach in testing, deploying, integrating and bringing our client's solutions to life
  • Flex your technical toolkit to develop proof of concept ideas, fix/solve client issues and validate coordinated commerce products

Qualifications

Could this be for you? A great candidate for this role will:

  • Bring strong payments industry credentials and a track record of success in a sales engineering/service delivery/consultancy capacity
  • Possess a balance of technical and commercial skills; comfortable in low level technical detail as well as an enabling strategic growth through engagement
  • Be an adept teacher capable of articulating complex technical concepts to various audiences
  • Thrive in an environment when they are collaborating with an impactful multi-functional teams
  • Be an established self-starter who possesses a dedication to initiate change, set the standard and deliver results
  • Continuously evolve their current technical knowledge to support constantly evolving technology
  • Be inquisitive in nature and innovative in their approach
  • Bring clear, professional communication skills able to contribute to client discussions, knowing when to engage, when to listen, and when to ask questions

Additional Information

We are an equal opportunities employer. We are strongly committed to equal opportunity and strive to align fully with equal employment laws, ordinances and regulations for all applicants and employees. A place where everyone is accepted everywhere. That is our vision, and our passion. We believe that when each of us are empowered to discover our true potential, what we can do together is limitless.

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