Specialized Sales Manager / Account Executive

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

The Sales Engine team will be responsible for improving and implementing sales processes to best serve clients in the AP Region. Tasked to lead priority efforts to develop, test, coordinate and rollout sales productivity as well as automation initiatives in AP, the team collaborates closely with the Sales and Functional Areas to ensure alignment with country, regional and global strategies. Responsible for managing, developing, and growing Visa’s business with Tier-3 clients in covered geographies, the Sales Engine is critical in releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders.

What a Specialized Sales Manager / Account Executive does at Visa:

The Specialized Sales Manager / Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

In this role, you are expected to:

  • Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities
  • Lead the business and the relationship development with assigned clients. Align objectives, priorities and resources between Visa and clients
  • Work closely with small institutions, providing day-to-day support, and be the primary business contact 'Account Owner' for Tier 3-Mass clients, providing day-to-day support and execution of sales initiatives for Tier 3 High Potential clients
  • Align priorities with respective country teams to help secure key deals and generate leads for Tier 3 clients - according to market coverage
  • Develop an understanding of the Financial Institution's business including payment strategy across all product platforms.  Proactively segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery
  • Develop and execute customized business plans to increase sales volume and market share within financial institutions under their responsibility. Create new sales and revenue generating opportunities as appropriate. Identify and pursue new business opportunities for Tier 3 Clients, generating leads for both High Potential and Mass clients
  • Understand the decision-making process within the clients, fostering productive relationships at all levels with the client and Visa
  • Expand existing relationships/partnerships through the selling of Visa products and services. Utilize a consultative sales approach that ensures that the client's business objectives are met and that the performance metrics of their payment portfolios are maximized
  • Proactively provide feedback and drive improvement of existing processes and activities that are affecting our sales force and clients
  • When a team member is out of office, guarantee business continuity, by taking on and responding to client’s requests in a timely manner
  • Document all opportunities and Initiatives in Playbook in an appropriate, consistent and timely manner
  • Compliance with internal controls. Develop a comprehensive understanding of Visa rules, policies, processes, and procedures, e.g. Collateral, Licensing, PIF, etc.
  • Continuously review payment landscape and recommend, develop, and implement new and creative approaches to growing Visa's business

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.   Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

What you will need:

We are looking to hire candidates that have already accumulated a variety of experience, you will be curious about the payments industry, results-driven and client-centric. As a candidate you should have both technical and business acumen:
• Minimum of Bachelor’s degree or equivalent with min 6 to 8 years of work experience
• High level of curiosity to learn Visa products and services and adaptable to a dynamic and complex working environment. Learn and execute on effective sales strategies for new payment products and services
• Proven ability to produce quality work with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills
• Strong Business and Financial acumen with high level of professionalism in a face-to-face, video, oral and written communications
• Ability to effectively create and deliver Client Business Reviews and other key presentations to all client levels
• Solid ability to pull together internal and external resources and nurture cross-functional relationships
• Ability to negotiate business agreements and enhance existing and new relationships
• Excellent team player with the ability to operate effectively and efficiently - with minimum supervision in a challenging and fast-paced environment
• Ability to prioritize work with attention to detail. Solid planning and excellent organizational skills
• Motivated self-starter with passion, energy and dedication
• Highest standards of ethical conduct and integrity
• Proficient in Microsoft Office and other key work productivity tools
• Excellent communications skills both verbal and written in English and Bahasa (in order to manage a portfolio of Indonesia accounts).


Please Note: Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
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