Product Manager

  • Foster City, CA
  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Job Description and Responsibilities

Visa is the leading provider of Prepaid products and services globally with greater than 220 Billion USD in Prepaid payment volume.  Visa’s Global Prepaid team is responsible for driving growth and evolution of Visa’s Prepaid offerings, in the context of its Ready Funds suite of products (Debit, Prepaid, and ATM), and in partnership with regional, country, and other functional Visa staff.  The position is based in Foster City, California and will report to the Vice President responsible for Global Prepaid Product. The individual will act as a subject matter expert Prepaid models.

Key activities of the Global Prepaid team are to:

  • Guide the development and streamline the production process for Visa’s Global Prepaid monthly and quarterly dashboards

  • Review and analyze Visa Operating Certificates to determine volume processed off Visa rails to provide a comprehensive view of Prepaid product payment volume

  • Become the lead Risk champion for Ready Funds processes, managing annual audits and following up on any findings through resolution

  • Manage quarterly Visa Business School Payments Lab Q&A section for Prepaid, building the foundation to becoming a Prepaid SME

  • Create global prepaid research, practices, insights, and other tools (VOL, Visa.com, MS Teams) that optimize efficiencies and drive growth in the business across regions, markets, and all sizes of issuers

  • Monitor global prepaid and ready funds trends, opportunities, and challenges, including competitive and regulatory landscape, owning the Survey Monkey account

  • Interact on a regular basis with key regional prepaid/ ready funds stakeholders on a global basis

  • Deliver projects on time and within scope with an in-depth knowledge of big data and cutting-edge data mining techniques as well as the use of predictive, classification and alternate analytic algorithms for modeling and segmentation.  The analyses are foundational to corroborate or refute stated hypotheses and are incorporated in the final client-facing solutions.

  • Execute on the analytic plan with appropriate data mining and analytic techniques.

  • Identify and capitalize on opportunities to advance Visa’s array of Ready Funds products (Debit, Prepaid, and ATM)

Ideal candidates should have a passion for payments and a desire to work with a dynamic team of self-starters that is committed to driving growth and evolution of the Prepaid category to the benefit of our clients, cardholders, and Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications:
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Management consulting experience
• Lead complex projects and processes with multiple stakeholders, with proven leadership success over a wide variety of projects and business problems.
• Drive projects in collaboration with product owners and leaders.
• Results oriented highly organized and must be focused on delivering innovative analytics work.
• Strong customer-oriented mindset to support business operations, with excellent interpersonal and communication skills, including oral, written and presentation skills.
• Cultivate net new and unique insights from a combination of expertise in product area, internal feedback, external feedback and market research to provide perspective to the team and product management leaders to inform insights and decisions.
• Superior analytical and problem-solving skills with the ability to synthesize and communicate complex information effectively.
• Advocate for the customer and demonstrate customer empathy.
• Enjoys an environment of innovation, investigation, fact-finding and validation.
• Advanced knowledge of Word, PowerPoint and Excel
• Modeling experience in Excel
• Understanding of SQL and Tableau
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Travel Requirements: This position may require travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Sponsorship: We are not able to provide immigration/visa sponsorship for this position.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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