Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Purpose

• Hire a motivated, and a self-driven individual in the role of a Senior Analyst with an analytical/technical/problem solving skillset to lead & support Operational Resilience Activities

Required Responsibilities

• Identify & lead automation/digitization opportunities in Operational Resilience
• Manage Operational Resilience data systems/needs ensuring data quality & accuracy
• Oversee & maintain the highest levels of data competency, accuracy standards and reporting for Operational Resilience data
• Expertise in Operational Resilience Systems/Mass Notification Systems such as Fusion Risk, Everbridge etc.
• Rationalize, align, and enhance reporting with strong visualization, to help the business operations (create one stop shop for reporting)
• Champion Vendor Resilience program functional/technical/reporting requirements
• Lead business requirements gathering and translate them to convey messaging across technical and business domains
• Create & maintain documentation, functional requirements including workflows, user guides etc. for Operational Resilience Tools
• Lead end-to-end delivery of Operational Resilience Tools enhancements (develop project plan, gather requirements, develop enhancements, align with stakeholders, measure results, etc.)

This position is open to the following locations: Atlanta GA, Austin TX, Foster City CA, Ashburn VA, Highlands Ranch CO,

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Operational Resilience experience in Business Continuity, Crisis Management, Vendor Resilience, ITDR workspace is preferred
• Strong foundation in MS Office Suite: MS Office, MS Excel, & MS Power Point and collaboration tools (e.g., MS Teams)
• Experienced in relational databases (MySQL, SQL etc.)
• Well experienced in data analytics software (Power BI, Tableau)
• Exceptional project management and reporting skills
• Knowledge of payments services, financial industry, or business continuity management highly desirable
• Self-motivated and willing to utilize and learn new technology to solve problems
• Ability to work in fast-paced, rapidly changing, and high-pressured environment
• Strong interpersonal skills to influence and build credibility Personal presence and ability to clearly communicate compelling messages to management and staff

COLORADO APPLICANTS ONLY: The estimated salary range for a new hire into this position in Colorado is 96,800 USD to 125,800USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for annual bonus and equity.

Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.