Product Analyst

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

STRATEGIC GROWTH PATH

New Payment Flows

Visa has a strategic growth initiative to expand beyond core consumer card payments (C2B) and into broader money movement flows between individuals, businesses, and governments. The investments that Visa has made over decades in C2B provide Visa with the infrastructure, technical capability, brand, expertise, and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc.).  The target market opportunity of more than 185T USD in potential volume is a Board-level aspiration for the company, with an aggressive net revenue CAGR forecast of 25%+ over the next five years.

 

Visa Business Solutions

B2B payments are central to the strategic growth of new payment flows. Visa Business Solutions is the business unit responsible for growing all flows between businesses and governments from SMBs to the largest global corporates. We enable business and government entities of all sizes to thrive in dynamic global and local markets, by providing innovative end to end payment capabilities and frictionless experiences that simplify the critical processes that businesses perform daily. These critical processes include managing expenses, compliance, vendors and reporting and of course, making payments. Our suite of products and solutions delivers better cash flow, productivity, administrative efficiency, reconciliation, control and acceptance for clients.

Visa is the number one payment network for small businesses, and we are rapidly growing our depth and breadth of solutions for large corporates and governments.

 

JOB DESCRIPTION

The VBS, LMM Global Product Strategy team has responsibility for supporting the product vision and strategy of VBS’ commercial solutions including segment strategies, trend identification and analysis in the competitive landscape, and research development for thought leadership and product strategy recommendations.  The LMM Global Product Strategy team serves financial institutions, their solution partners, and their corporate clients by providing payment products, capabilities and services that support large and middle market corporates, multinational companies, governments, and commercial supply chain/B2B segments.  The team works collaboratively with Product Solutions, Product Platform, Partnerships, Commercial Sales, and key enterprise teams, across both global and region stakeholders, ensuring collaboration, alignment and positioning across all areas of commercial payments.

 

The Product Analyst will serve as a commercial card product subject matter expert on the LMM Global Product Strategy team.  This role is responsible for identifying and analyzing B2B use cases, monitoring and measuring business opportunities and outcomes, tracking commercial market trends, identifying payment growth opportunities and strategies, developing and implementing new and creative approaches to product improvement, and executing strategic recommendations to help drive profitable growth for both Visa and our commercial clients.  This position will work closely with key internal and external relationships, require highly effective collaboration and influencing skills, and drive results in a matrix environment and across Visa's global organization.

  • Research, identify, or analyze market insights and trends to support product prioritization, develop product needs, and support market facing positioning
  • Navigate effectively across internal global organizations in support of complex product requirements needed for successful go to market launches
  • Execute projects through research, analysis, conclusion and recommendation that bring additional capabilities into our existing solutions and launch new, innovative offerings that create tremendous value for payments aggregators (e.g. Financial Institutions, Merchants, Processors, and Emerging Payments Providers) and delight our end corporate users
  • Collaborate and coordinate with experts throughout the company as well as external SMEs to develop, help execute the launch and/or help drive new product commercialization to target levels of adoption and utilization
  • Lead various ad-hoc internal projects as assigned.

ADDITIONAL INFORMATION

Essential Functions

  • Lead execution, model building and analysis on projects facilitating strategic decision making, including investment justification and prioritization
  • Engage broadly across product teams and functions such as Sales, Partnership, Finance, Platform, Pricing/Interchange and Marketing to understand drivers of performance and collaborate on business optimization
  • Identify, structure, and manage complex issues to quickly arrive at recommendations that drive product priorities and demonstrate results to leadership
  • Work with limited direction, usually within a complex matrixed and often ambiguous environment, to develop rigorous, fact-based recommendations to senior product management while supporting syndication with stakeholders across the organization.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

  • 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD,MD, or PhD)

Preferred Qualifications

  • 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • 1-2 years’ experience in Product Strategy, Management Consulting, Banking or Finance roles
  • Experience in and/or significant exposure to the commercial payments industry preferred
  •  A proven track record of success in fast-paced environments with demanding timelines
  • Superior problem solving skills, with demonstrated intellectual and analytical rigor
  • Strong balance of creative thinker, solutions and results-orientation, customer focus, and analytical discipline
  •  Interpersonal skills demonstrated through past experience developing and growing internal, external and cross functional relationships 
  •  Ability to complete the analysis, craft conclusions, and deliver strong recommendations
  •  Strong attention to detail, analytics, project management, and process management
  •  Team oriented, collaborative, diplomatic, and flexible, with strong presentation skills, including oral and written capabilities

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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