Business Development Executive
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
The role will provide support to Country Manager by developing and expanding client relationships in defined Visa markets in East Africa. Key responsibilities include the following:
- Contribute to development, production and implementation of initiatives outlined in Country plans
- Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing & Acquiring activities of Visa clients / Market
- Monitor and analyze competitor's strategies & market trends
- Attend to client queries and issues, and provide timely and efficient solution
- Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
- Identify key opportunities within market, size/provide analysis and business case to address
- Central communication point for all clients in market
- Provide periodical reports (weekly, monthly, or quarterly) as agreed with Country Manager
- Assist Country Manager in providing reports to Management
- Regular market sales visits
- On Demand update and MVP plans for clients
- Liaise with relevant Visa functions to share client priorities & ensure business outcomes are met
- Co-ordinate with other Visa functions to successfully implement the country plans
- Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
- Organize and execute events related to corporate hospitality in the relevant markets
Additional information
- As with all positions within Visa CEMEA, the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation, and member information.
- Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented, and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
- Give full support to the Company’s business continuity policy and ensure that the policy is effectively implemented. Ensure familiarity with business continuity plans and support all relevant activity.
Qualifications
• Minimum of 2-3 years’ experience in client facing roles and internal constituents
• Ability to communicate complex technical/financial concepts with subject-matter experts and convey those concepts to a broad audience
• Ability to work independently and in collaboration with high level of success/achievement
• Deeply analytical with attention to detail
• Demonstrated ability to work cross functionally
• Prior digital/mobile payments experience is a plus
• Excellent written and oral communication skills
• Bachelor’s degree preferably in Business
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.