Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa University is changing the learning culture at Visa and across the payments industry. We are an integral part of life at the company where every employee and client will have access to a wealth of resources to enhance their effectiveness. We are a CEO-supported start-up team within a large, global organization. We are experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes.

Job description and responsibilities

• Lead reporting and analytics strategy for learning at Visa
  • Design and develop reporting standards for measuring and demonstrating the business impact of Visa University’s programs and initiatives
  • Develop and maintain Visa University’s executive scorecards to track progress and KPI measurement
  • Extract meaningful insights to better understand, improve performance, resolve problems and implement change
  • Lead with a keen focus on continuous improvement, establishing development and quality standards for accurate business analytics and insights
  • Liaise with broader Visa People Analytics Team to explore synergies and leverage best practices
• Own core reporting infrastructure and business processes
  • Lead the reporting and analytics core infrastructure — database architecture, analytics management, reporting front-end, data source auditing, validation and automation
  • Ensure data is fetched from multiple databases in Visa’s complex learning technology ecosystem, processed efficiently, synthesized, and presented in a unified way to provide consistent and meaningful reporting and insights 
  • Own database design and architecture at all levels to ensure performance and efficiency
  • Enable scalable reporting by designing well-defined interfaces, documenting taxonomy and access methods to enable self-serve reporting, in order to minimize interdependencies  
• Become a trusted business partner and advisor
  • Understand and translate business context from L&D program owners and business planning managers into reporting requirements 
  • Act as a data analytics subject matter expert, providing actionable recommendations and guidance to stakeholders and extended teams
  • Quick prototyping to build consensus and ensure (reporting dashboards) are intuitive and adhere to standards while maintaining accuracy and data integrity
  • Reinforce a culture of data-driven decision making, with a focus on problem solving
  • Focus on questioning, examining, interpreting, comparing and confirming data
• Client learning and revenue analytics
  • Establish client learning revenue dashboard for accurate and consistent client learning revenue-related reporting and analytics  
  • Own and enhance client reporting dashboards, providing key insights for Visa University’s client learning business, including but not limited to the revenue against targets, number of clients trained, learner satisfaction metrics, profitability/margins at global level and by regions, by key client segments, by program type, and payment models such as cash, incentives, subscriptions, bundles, etc.
  • Ensure accuracy and data integrity with the downstream systems feeding into the revenue reporting dashboards. Strive to find scalable robust solutions, review end-to-end workflow and collaborate with ecosystem partners to holistically address discrepancies

Work Location – Remote, anywhere in US

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel five to 10 percent of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.