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The Sr. Sales Engineer position is part of the larger CyberSource Global Sales Engineering & Delivery function and partners closely with the Enterprise Sales – North America team. As a key contributor in the success of the organization, the Sr. Sales Engineer is primarily responsible for providing deep technical and subject matter expertise across the Cybersource technology stack, presentations, solution demonstrations, industry best practices and ongoing support to strategic clients. Internally, the role requires cross functional collaboration with various departments including Sales, Commercial Operations, Product Management, Solutions Management, Product Development, Customer Support and Marketing to communicate market-facing feedback and industry trends. Light to moderate travel is required for attendance of sales meetings, conferences and client events.

Position Responsibilities

• Provide direct deal cycle support for the acquisition of net new and support of upsell to existing clients of the Cybersource technology stack.

• Leads from the front with technical discovery, requirements and solution design and optimization for technical closure.

• Engages and aligns to the top clients across the region in provide best in class technical guidance, enablement, solution design and deployment of services.

• Acts as a champion and advocate in the use of IDDEA and its artefacts during client engagements.

• Develop and maintain deep subject matter expertise of CyberSource core technology stack, platform solutions and integrations

• Inject CyberSource expertise and industry best practices into the design and architecture of new and existing solutions for optimized solution designs across the client base.

• Provide ongoing technical expertise, guidance, and support to new and existing clients

• Provide technical delivery & implementation expertise and engagement for the successful deployment of the Cybersource services

• Solve complex business and technical requirements through the application of CyberSource solutions along with where relevant broader Visa assets.

• Cross functionally collaborate with internal teams including Solutions Management, Product Management, Product Development, Customer Support and Product Marketing to relay market feedback and provide input into the design of new solutions

• Support the sales organization in bid/tender management engagements leading to new client acquisition and/or retention.

• Lead internal technical enablement sessions for wider Sales Engineering & delivery teams regionally and globally.

• Actively participate as a subject matter expert in industry conferences, tradeshows, summits and events

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.