Technical Program Manager – New Payment Flows

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

New Payment Flows (NPF) division’s charter is to capture new sources of money movement through card and non-card flows, including Visa Business Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe.  Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. 

The Visa Business Solutions (VBS) and Visa Government Solutions (VGS) team is a world-class technology organization experiencing tremendous, double-digit growth as we expand products into new payment flows and continue to grow our core card solutions. This is an incredibly exciting team to join as we expand globally.

The VBS and VGS Program and Business Management team ensures high quality results, consistent project / program / business management processes, governance, and coordination. Additionally, the team drives agility / performance efficiencies by managing processes including portfolio, budget, workforce, and communications management.

We employ agile delivery and moving toward SAFe. This role is a senior program management role that would provide coaching to other team members on SAFe framework, SDLC, compliance activities and process improvements. This position is based in Atlanta.

The Senior Project Analyst in the NPF performs the duties of a Technical Program Manager. Our Technical Program Managers are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery into our production systems.

A strong candidate will have a solid experience with technology/ product program management, release management, x-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, , processes, and change management. The ideal candidate is not just a facilitator or project plan tracker but ensures things get done. The ideal candidate must have a drive to get things done and a make it happen attitude.

Essential Duties and Responsibilities

  • Responsible for managing large scale, cross divisional program/projects with budgets up to 10M USD.
  • Work with Product Owners to develop program roadmaps which align to business objectives and sequenced by priority and resource availability.
  • Work with business and technology subject matter experts to define scope, create estimates, develop budgets, and produce documentation needed for funding approvals.
  • Ensure the program and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is reported regularly on program progress and financial status.
  • Provide timely and accurate reporting to all stakeholders, hold regular cross organizational management briefings.
  • Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.
  • Proactively identify and mitigate risks and issues.
  • Identify and manage dependencies and impacts 
  • Maintain meticulous records of projects and programs financials, issues, risks, decisions, schedules.
  • Facilitate development of solutions that automate the release cycle from code check-in to deployment.
  • Drive improvement in overall efficiency and reliability of our release and deployment processes.
  • Facilitate solutions for identified security vulnerabilities and track to timely remediation
  • Exercise independent judgment with minimal direction from supervisor.

 

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelor’s Degree in computer science, Information Technology, or other technical discipline or at least 2 years of work experience with an
Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelor’s Degree in Computer Science or a related
technical discipline or 4 or more years of relevant experience with an Advanced Degree (e.g.
Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5+ years of experience, as an Analyst, Technical Project/Program Manager or Developer, working
with technical teams developing Enterprise class software applications.
• Excellent analytical skills and enthusiastic problem solver
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to
changing priorities, assignments, and roles.
• Strong knowledge of Project Management and SDLC principles and practices and agile
frameworks.
• Excellent verbal, written, and presentation skills. A demonstrated ability to effectively document and
communicate technical and business issues and solutions to appropriate organizational levels.
• Ability to work with minimal guidance. Ability to prioritize work, multi-task and manage one’s time.
• Ability to thoroughly understand complex business and technical issues and influence decision
making at all levels of the organization without formal reporting structure authority.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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