Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Direct is an exciting payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate Money Movement (funds transfers and disbursements) to Visa accounts in the U.S. and around the world using push payment technology.  Visa Direct consumer and business applications include person-to-person money transfer, person to micro-business (P2MB) transfer, marketplace payouts, gig economy participant payouts, funds disbursement (e.g. insurance claims, online gaming winnings) to money-in and money-out online brokerage and neo-bank use-cases and more.

The Senior Manager, Enabler Solutioning team is part of N.A. Visa Direct Product and is focused on building and optimizing a diverse Visa Direct enabler and originator ecosystem by powering Visa Direct payments through traditional and alternative enablement channels such as acquirers, processors, payment facilitators, software platforms, merchants, service providers and Fintech's. Our goals are to cultivate partnerships with these enablers and originators and help them grow and optimize their money movement offerings by providing solutions that include analytics and reporting, benchmarking and insight, technical platform enhancements, and identifying product enhancements and sharing best practices. We also support originator/merchant launches, scaling strategic use cases, collaborate with various Visa internal teams and regions, perform product solutioning, and drive end-to-end implementations for new enabler programs (and their clients) of Visa Direct money movement. We engage with strategically important enablers and originators that are critical to the success of Visa Direct.  The team is also responsible for exploring new and expanding existing use cases, supporting marquee clients, advising on go to market activities (where needed) and building partnerships internally and externally to grow and scale Visa Direct.

The Senior Manager – Enabler Solutioning role will be a key member of the team defining product strategy to expand Visa Direct money movement through traditional and non-traditional channels. This person will support key strategic initiatives within Visa Direct that include: Enabler Expansion: building and deploying a sell-through and optimization program model - by working with enablers and originators to close product gaps, supporting strategic merchant deployments and optimizing process barriers such as Visa rules. A special focus will be on owning analytics and reporting (e.g. authorization optimization, data integrity) across various Enablers and key Originators, partnering with the Client Success, Sales and Global Business Optimization teams on developing automated reporting and benchmarking, working with Enabler and Originator clients on bespoke reporting and analysis (e.g. authorization, trend and market analysis), management and ownership of the Enabler/Originator Playbook, and supporting management and sharing of the push-to-card (P2C) product roadmap (including supporting the development of functional specs for new products and features, readiness and tracking for client use)

Inherent to this team are sporadic and unplanned activities that support the strategic interests of the business. The Senior Manager – Enabler Solutioning will be tasked with evaluating market disruptions or trends and assisting with defining plans to address or compiling and analyzing data.  For example, as the competitive landscape evolves, we need to stay abreast of changes and opportunities and ultimately map out our strategy to maintain leadership positions. The Senior Manager – Enabler Solutioning will be an integral part of forming a point of view and helping develop our Enabler strategy to grow our engagements and business.

Key characteristics of the candidate include being comfortable working and engaging in a matrix organization, exceedingly self-motivated with a proactive attitude, and an innately inquisitive nature.  Visa is looking for an individual that is a thought leader in payments with a proven track record of success in fast-paced environments with demanding timelines. 

This is a critical position in the product organization reporting to the Senior Director – N.A. Enabler Solutioning and supporting the VP – N.A. Product Solutioning & Ecosystem team.

Responsibilities: 

• Be a single point of contact for originator and enabler data analytics and reporting and transforming that data into presentable findings to internal teams and with clients for the N.A. Originator Solutioning team
• Establish authorization performance improvement analysis, own and manage originator/enabler data integrity and improvement strategies by collaborating with internal stakeholders to optimize and grow send and receive side client’s transaction approval rates
• Identify opportunities across key Enablers and Originators by analyzing VisaNet data to expand acceptance of Visa Direct transactions across all card types and money movement methods
• Work closely with Client Success, Global Business Optimization, Account Management, data science, product platform and business intelligence teams in order to perform complex data analytics to help address client issues grow Visa Direct money movement adoption
• Manage, maintain, analyze and optimize N.A. Visa Direct enabler and originator internal and external scorecards and portfolio reporting for executive and decision maker level reporting
• Support management and sharing of the push-to-card (P2C) product roadmap (including supporting the development of functional specs for new products and features, readiness and tracking for client use)
• Provide project management support (as needed) for enabler and originator program launches including tracking performance and reporting authorization data and trends
• Possess or quickly develop subject matter expertise on the Visa Direct product, including platform expertise, market nuances, pricing economics, etc.
• Collaborate with cross-functional businesses including: product, technology, client services, sales, risk and compliance and client support in order to drive best-in-class client solutions and product offerings
• Communicate effectively with clients and internal stakeholders at various levels (including executive leadership)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.