Business Development Analyst, WCA

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

As Business Development Analyst you will be part of a multi-disciplinary team responsible for searching, identifying, structuring, developing, and monitoring partnerships, alliances with players of the payment ecosystem of the Western & Central Africa region.

The role will be reporting to the Head of the Western & Central Africa Cluster.

The role also includes:

  • Provide support to the Western & Central Africa Head of Cluster to develop and maintain the relationship between Visa and its partners/members
  • Contribute to development, production and implementation of initiatives outlined in Country plans
  • Build and update monthly a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing & Acquiring activities of Visa clients / Market but also competition
  • Attend to member queries and issues, and provide timely and efficient solution
  • Ensure Members compliance to service levels, integrity of service records and efficient resolution of complaints
  • Identify key opportunities within market, size/provide analysis, and business case to address
  • Central communication point for all clients in Market
  • Extract, Provide and Supervise periodical financial & business reports (Weekly/Monthly or quarterly) as agreed with the Head of Cluster
  • Regular market sales visits (Across the cluster)
  • On Demand update and MVP plans for clients
  • Liaise with relevant Visa Departments to share member priorities & ensure business outcomes are met
  • Co-ordinate with other Visa departments to successfully implement the country plans.
  • Work closely with other Visa functional teams and have a good understanding of Visa solutions
  • Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
  • Organize and execute events related to corporate hospitality in the relevant markets.
  • Budgeting, costing and coordination with external event management companies.
  • Contribute to development, production and implementation of initiatives outlined in Country plans
  • Provide support to the different business development managers and above in processing the administrative part of different business-related topics (Licensing,, etc…)
  • Follow up on Execution plans to ensure an efficient Time To Market
  • Manage internal Sales MIS reporting processes and requirements such as MS Dynamics, Bi-weekly Pipeline reports, ad-hoc client performance reports used by Management to run the sales team effectively

Qualifications

Attributes:

• Experience in the Banking / Financial Services sector, card payment experience essential
• Knowledge of Mobile Financial Services
• Knowledge of the regional regulations is a plus
• Negotiation skills leading to timely and acceptable resolutions
• Client relationship and management skills
• Leadership skills
• Solid interpersonal skills and working with cross functional teams
• Exceptional verbal and written communication skills (Both in French & English) - Development and preparation of executive level briefs
• Self-directed and motivated
• Able to work with little management oversight
• Well-structured and organized person
• Execution & result driven person
• Strategic management and creative thinking
• Analytical in thought processes
• Required sales and industry experience
• Knowledge and understanding of banking operations and/ or payment schemes
• Being very comfortable with numbers, financial analysis, Excel, PowerPoint, and other Microsoft Office tools will be required

Basic Qualifications

• Bachelors in Business/ Finance / IT or related field
• Bilingual: English & French

Preferred Qualifications
• 3-5 years of experience
• Business experience including sales, Finance and/or relationship management
• Willingness to learn and execute effectives sales strategies for new payment solutions and services
• Card Issuing/Acquiring experience is beneficial. Exposure to servicing Financial Institution/MNOs in these areas is a plus
• Availability to travel

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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