Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Team Summary

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting opportunity to join our team as we expand to bring payment solutions and associated services to clients in Thailand. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients and Governments. We work closely with Financial Institutions, Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. Our focus within Business Solutions is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution.

What a Director, Visa Business Solutions does at Visa:

Visa is looking for a dedicated product specialist to join our Business Solutions team in Thailand and be responsible for driving the P/L, business growth, solution innovation, portfolio deepening and new client adoption.

As a natural collaborator, you will develop a network of key cross functional stakeholders including various product teams, sales, client support and work directly with clients and implementation partners to expand the usage of Visa’s Commercial Capabilities. Supporting business development activities, project management, helping shape engagements - including and not limited to the following: assess customer business needs and identify applicable functional capabilities required, helping them add various capabilities to achieve success aligned with trends and opportunities.

If you are excited by the opportunity to deploy innovative payment solutions that deliver meaningful change over traditional payment practices, then we want you!

This role requires you to:

• Develop and own product expertise over time to proactively advocate, as a subject matter expert to clients, partners and internal stakeholders which will require a deep understanding of product functionality, and roadmap, regulatory and compliance issues, and the technology and operational environment of target customers, including the major operational risk issues.

• Drive client decision making through production of tailored presentations and client analysis

• Plan, build and execute business plans to meet Visa Business Solution, Thailand’s budget

• Ensure compliance with products, brand, and risk management standards

• Collect and organize market intelligence and client specific feedback from financial institutions /fintech’s and businesses to contribute to the strategic global roadmap for prioritization.

• Effectively navigate problem solving opportunities which vary widely in nature.

• Engage with clients to gain feedback on new product offerings for continuous improvements

• Identify opportunities for client performance optimization of products and services

• Transition products and services, once developed, to core support and implementations teams to reach market scalability goals and define production support framework

• Leverage appropriate Visa assets and resources to provide an exceptional implementation &integration experience to clients.

• Build and maintain relationships with internal key stakeholders.

Why this is important to Visa

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants.

VBS is a key business segment which has a strong growth potential. This business rests on growing the penetration in the business segment, drawing in potential clients into the network and helping issuers address critical market demands of payments across small, medium and large organizations.

Innovative products are the engine to capture those growth potentials and their effective implementation & stable services are essential, which requires collaboration with direct clients, operation providers, business partners and teams across Visa Worldwide.

VBS is unbundling Visa’s commercial capabilities and giving fintech’s and Visa Clients open access to underlying payment capabilities. We believe this will lead to the creation of entirely new commerce experiences with Visa technology integrated to enable greater security, scale and convenience when it comes time to pay.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.