Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

An Account Manager within Cybersource is an integral player in helping some of Europe's largest companies to power their digital growth. Leading a portfolio of retail clients, you will be responsible for merchant retention, growth and the continued expansion of the relationship within Visa.

This role is a fixed term contract (maternity cover) until 31st December 2022.

• Apply your vast competence and expertise of sophisticated payment systems to consult, guide and enable our global client base to realise their payments aspirations

• Channel your relationship building skills to build a deep cohesive partnership and position Cybersource at the core of their business model, expansion plans and long-term commercial strategy

• Demonstrate an entrepreneurial approach to identify, engage and expand the Cybersource client relationship, finding opportunities to further incorporate and sell Cybersource's product offerings into their commercial strategy

• Make a positive impact by delivering on commitments to consistently achieve outstanding results. Build support, commitment and respect from others by demonstrating professionalism, integrity and expertise

• Exercise your collaboration skills with internal partners to support shared goals and embrace Cybersource’s focus on crafting success

• Grow the team's analytical skills and business knowledge, sharing your subject matter expertise and acting in a mentorship capacity where appropriate. Everybody is a leader in Visa

Could this be for you? A great candidate for this role will:

• Bring strong credentials within a client facing role, along with a proven track record of achieving commercial targets

• Echo Cybersource's focus on the client experience and evolution thereof.

• Be naturally inclined to provide exceptional service and make valued contribution through anticipating client needs and exceeding client expectations

• Be comfortable working with multiple internal teams and a proven track record of being able to deliver value to the customer through a cohesive approach

• Possess a strong bias for action and capable of crafting, implementing and steering growth plans for clients

• Be accustomed to building relationships at board/C-suite level

• Have a deep understanding of the power of social media and be a strong advocate for its use in commercial engagement

• Embrace the CRM tool, to ensure client insights and account details are readily available

• Bring solid credentials in implementing standard methodology account management practices across strategically important clients

• Embrace the IDDEA sales methodology

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications
• Demonstrated account management experience with customers within the payments industry.
• Demonstrated experience of applying sales methodology to identify where CyberSource can add value
• Demonstrated experience of working with multiple internal teams and a proven track record of being able to deliver added value to the customer through a cohesive approach
• Proven capabilities in designing, implementing and steering growth plans across a portfolio of customers
• Strong track record of using a CRM system, preferably Salesforce, to ensure account plans are visible to a broad range of stakeholders
• Proven track record/evidence of ability to build sustained value-add relationships
• Experience of working across complex matrix organisations

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.