Staff Product Manager
- Full-time
- Job Family Group: Product Development
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
As part of Data, Policy, Platforms, and Programs Organization, work closely with cross-functional teams like IT, Data Scientists team, Product(s) ownership team, legal/regulatory and product(s) stakeholders, including but not limited to clients, to manage development and implementation of multiple products.
Key Competencies & Skills:
Excellent interpersonal skills - to build connections and influence with multiple Visa teams with diverse stakes, vendors and other stakeholders
Strong analytical and problem-solving skills - to transform business ideas into detailed requirements for new products or next generation of existing products, eliciting clarity on product vision from Product ownership group
Flexible and creative thinking – to manage implementation of new products or product enhancements with competing business needs, with the ability to define business tradeoffs, generate outside-the-box solutions and take uncertainty in stride
Results focused – to hold self and others accountable for outcomes beneficial to Visa and its clients
Initiative – to self-start, proactively identify deliverables and meet them with the right level/sense of urgency
Intellectual curiosity – desire to learn and grow in both Risk products (KYC, Identity) and Data products
Multi-Tasking -- Oversee multiple project teams, ensuring program goals are reached.
Software Development Methodologies -- Proficiency with software development methodologies such as Agile and experience working with Scrum teams.
Provide thought leadership in areas including but not limited to the following:
Development of testing strategy and leading the UAT of Risk product(s), AI/ML models, ensuring that various IT systems are performing in line with expectations
Issue resolution, proposing mitigating solutions and closing open questions/areas of concern
development of reporting & monitoring strategy for Product(s) performance, Data Quality & Master Data Management
Development of product(s) documentation
Ideally be skilled at:
Querying and analyzing data for reconciliations and KPI reporting
Working closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
Using visualization tools to substantiate the recommendations and insights generated from various products or models by Data Scientists
Supporting senior management in making presentation and recommendations to the clients
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Qualifications
5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor's degree required preferably in the technical field (Computer Engineering/Electronics)
• Master’s degree preferred with some emphasis on Finance
• 10+ years of experience working in product development and management areas
• 5+ years of experience working with risk products and data management
• MS Office – Advanced user of Powerpoint, Excel and Word, Visio Diagrams
• Ability to work with SQL and BI tools
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.