Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

The Product Function is responsible for creating and building a world class cross-border payments solutions including payments to accounts and digital wallets, supporting a portfolio of products and adding sustainable value to the business. This role will be responsible for gathering and analysing business requirements and supporting development teams evaluate and prioritise backlogs. This may include:

• Supporting the development of the product strategy (or network product strategy), go-to-market plans, and product design documents

• Defining and maintaining the Visa Payments limited product roadmap and vision in-line with portfolio strategic objectives and themes

• Building, prioritising and maintaining program backlogs

• Evaluating and providing updates on product roadmap delivery progress

• Coordinating and supporting other Product Owners and providing ongoing guidance and knowledge transfer to less tenured Product Owners

What we expect of you, day to day.

This role will report to the Product Manager. This position requires an experienced Product Owner with deep payments experience and a proven ability to:

• Lead multiple product development work streams across the business from a Product ownership perspective

• Direct and support a team of business analysts, developers and test resources with support of a Scrum Master

• Work with key business stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems to achieve final technology/business solution.

• Work with stakeholders to understand the business objectives and translate these into requirements to support the product roadmap.

• Ensure the Product Backlog is defined, transparent, and clear to all, including dependencies and priorities based on the Product overall strategy.

• Assist with the elaboration of Epics, Themes and Features into user stories that are granular enough to be passed to the development teams, and shaped to deliver optimum business value into a sprint cycle.

• Support testing, training, and implementation activities, identify and document emerging business requirements to ensure the successful delivery of the overall business and technology solutions.

• Facilitate in providing estimates for user stories, bug fixes, spikes, etc.

• Attend and actively participate in agile ceremonies.

• Evaluate stakeholder feedback and work with other Product Owners and Product Managers to address concerns and identify opportunities for improvement and enhancement

• Ensure continuous improvement across the product (or Network Integration) portfolio to support revenue targets and forecasted profits with a focus on client and customer experience

• Support the development process for product enhancements, including the evaluation of new products or network products including collation of business requirements (or Network Partner related services) to define the features

• Support the flow and prioritisation of work through the program Kanban

• Participate in feature prioritisation: Present the vision to the teams, highlight any upcoming milestones, and approve prioritised quarterly objectives

• Create release plans and maintain continuous release calendar

• Work with relevant teams including IT, Operations and readiness teams to ensure product features and services are successfully launched to customers (either internal or external)

• Accept individual features as “done” by ensuring they meet the acceptance criteria and has sufficient acceptance tests

• Support the Product Manager in defining KPIs and related performance reporting

• Work with the Product Manager to support any key improvement activities to increase efficiency and throughput

What we’re after…

• Bachelor's Degree or equivalent professional experience
• 4+ years in a product ownership, or scrum master in an agile team
• 3+ years Business Analysis Skills
• 4+ years’ experience in payment industry, including proven experience in payments to digital wallets, FX, cross border payments, and exposure to SWIFT payments, ACH payments, ISO20022, global instant payments schemes.
• Successful track record of working with cross-functional teams
• Proven experience working within an Agile methodology environment (e.g. SCRUM, DSDM, Lean/Kanban).
• Excellent interpersonal and communication skills (written & oral) and stakeholder management with an ability to translate business needs to a technical team
• Results driven, with the ability to work toward goals in the face of adversity, obstacles
• Ability to adapt and readily integrate changes into work processes with good outcomes
• Experience in data flow process mapping, data transformation, migration and reconciliation.
• Good technical understanding of web applications and APIs.
• Great intellectual agility and attention to detail.
• Open to feedback, able to deal with ambiguity and work on multiple concurrent activities.
• Ability to work and manage scrum teams that are geographically dispersed and across time zones
• Excellent planning, problem solving, organisation, analytical and issue resolution skills
• Confident in working with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change.
• Effective communication skills, proven ability to proactively with management ideas and recommendations for optimising business operations
• Organizational and leadership abilities to influence, negotiate and drive results
• Demonstratable ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts in order to meet all deadlines.
• Great intellectual agility and attention to detail.
• Ability to work independently, prioritise own and Team’s workload to meet deadlines under pressure
• Ability to embrace change and ambiguity in an ecosystem that is rapidly evolving.
• Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, and SharePoint.
• Working experience in using Jira and Confluence.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.