Manager, North America Product, Market Strategy

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Manager of Market Strategy, North America Product, will play a critical role in bringing best-in-class products and solutions to the North America region that support a wide variety of Visa’s clients, including our merchant, issuing and processing partners. Reporting to the Senior Director of North America Product Market Strategy, you will be a key player on the team responsible for crafting and spearheading an executable strategy to ensure that Visa’s products and solutions meet the needs of our diverse North America clients. From developing market assessments and product prioritization frameworks to conducting product-market fit analyses for emerging technologies and solutions, you will be a champion and the voice of our North America clients, ensuring that we design offerings that support and accelerate the growth of the payments ecosystem. You believe that products and solutions designed in partnership with our customers and for our customers are the true drivers of growth and innovation for Visa and our clients.

As a member of the North America GTM & Solutions team, Visa’s North America leadership team will rely on you to keep a pulse on the ever-evolving market needs and trends of the complex North America market. The role requires considerable cross-functional collaboration (engaging a wide variety of internal partners, including Global Product, Corporate Strategy, Innovation & Strategic Partnerships, Pricing, Legal and Government Relations), superb project and client management skills, ability to operate proactively in a highly ambiguous environment, and flexibility to respond to marketplace events in a complex and evolving industry. We’re looking for a creative strategist who can paint compelling stories with actionable, data-driven insights to inform critical business decisions that take Visa’s North America business to its next level.  The position can be located in San Francisco, CA or New York, NY.

Responsibilities

  • Evaluate emerging product opportunities for applicability, need, and feasibility of execution in the North America region.
  • Conduct product-market fit analysis by identifying relevant market & ecosystem dynamics, analyzing competitive landscape, defining value proposition & establishing product proof point criteria
  • Define commercial & high-level go-to-market strategy to inform the business case, including development of multi-year revenue forecasts
  • Support vetting of solution architecture to understand potential cross-product implications/impacts
  • Drive execution of proof of concept
  • Collaborate with Global Product to understand product development priorities, pipeline, and new product ideation
  • Develop U.S. market strategy that aligns with Visa’s overall product strategy, regulatory response and emerging market trends. Proactively educate Visa organization on these internal and external developments
  • Create and maintain North America product prioritization by mapping products to various market and product levers such as client needs, revenue goals, strategic priority, revenue goals, competitive positioning etc.
  • Conduct research and develop thought leadership content on cross-product narrative, competitive landscape, and product positioning

Qualifications

Basic Qualifications:

• Bachelor's degree required. 
• 5+ years’ experience in a product, financial services, or professional services (e.g. management consulting, investment banking) role. Payments experience a plus.

Preferred Qualifications:

• MBA from a top-tier institution preferred.
• Strong commercial acumen; understands the economics of client’s business and how our products impact a client’s P&L as well as the commercial drivers of Visa’s business
• Excellent project management skills and experience exercising informal authority in a large cross-functional team environment
• Excellent analytical (qualitative and quantitative) acumen and attention to detail
• Curious and inquisitive, with a strong desire to get beyond the “what” and into the “why”
• Proactive and effective communicator, experienced in presenting information to all levels
• Self-starter who is comfortable in highly ambiguous environments
• Collaborative spirit and a knack for understanding stakeholder needs

Additional Information

This position requires the incumbent to travel for work less than 10% of the time.

Physical Requirements

• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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