Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description 

The Visa Technology Planning and Program Management (PPM) team in the IT Operations and Infrastructure group is looking for an experienced Technical Program Managers to lead and direct large complex end-to-end IT initiatives.  In this role you’ll lead initiatives at the heart of Visa’s growth strategy, be at the center of teams working to solve some of the most challenging IT infrastructure and platform growth, scale and resiliency problems, all while delivering new features, products and services to customers across the global payments and financial services marketplace.  

You’ll work across Product, Development, and IT Infrastructure Engineering technology domains (compute, storage, database, network, middleware, operations, etc.) interacting with the some of the best and brightest engineers, architects, and product leads pushing the boundaries of what’s achievable in delivering new and innovative payment solutions to the masses.  

You’ll need a solid technical foundation of both depth and breadth to guide teams in planning, designing and delivering large-scale high volume and resilient platforms to our customers.  Your passion for excellence coupled with uncompromising standards and a positive principle-centered approach to leadership will help lift the initiatives you lead to new levels of performance. 

• End-to-End Program & Project Management within a specific Visa Technology or Product group with alignment to strategic business objectives 

• Establish technical blueprints for infrastructure deployment from High-Level and Detail Level Designs.  

• Provision infrastructure through Cloud Orchestration and Management software as required for programs and projects services.  

• Lead technical coordination of non-standard HW/SW Delivery across key Technical SMEs in various Technology Domains (Systems, Database, Middleware, Network, etc…) 

• Responsible for managing project scope and change control, creating accurate and inclusive estimates, management of program budgets vs actual spend, and project schedules, while proactively mitigating risks that could impact milestones and deliverables.    

• Drive clear, concise and actionable meetings that bring the right partners to the table and drive decision-making. 

• Transform discussions and ideas into clear business and technical requirements to formalize IT design and infrastructure blueprints. 

• Enable technical discussions and communicate regularly with senior leadership on technical issues, program status, and escalations. 

• Provide leadership and oversight of program performance and financials ensuring compliance with Visa Project Management Methodology (PMM) and Information Security policies and procedures. 

• Work with virtual teams located in different time zones and with differing cultures. 

• Positively influence customers and stakeholders, and properly manage divergent expectations. 

Basic Qualifications: 

• Work experience in IT Technical Program Management and/or Solution Design practices enabling infrastructure (HW/SW) design, development, and deployment. Demonstrated understanding of solution design and planning for IT infrastructure projects encompassing high availability and high volume service platforms with significant experience leveraging lean/agile methodologies. 

• Bachelor’s Degree in Computer Science, Software Engineering or MIS with an Advanced Technical Degree.

Preferred Qualifications: 

• Master’s Degree in Computer Science. 

• Experience working with and understanding distributed computing environments within and across Public & Private Clouds and technology domains (compute & storage systems, middleware, database, network, demand/capacity planning, and/or application development)  

• PMP/Solution Architecture or similar certifications 

• Experience with Waterfall and Agile (SCRUM, XP, Lean & Kanban, etc.) methodologies  

• Experience with IT Architecture (high-level & detail-level design, blueprinting, design patterns) and Project Management Tools (Clarity, MS Project, Rally, Jira, etc.) 

• ITIL v3 and TOGAF Certification 

• Naturally exude team-building, motivating, and conflict-resolving qualities 

• Exemplary English communication skills (written and verbal) 

• Cross-cultural and diverse teams' collaboration and partnership 

• Healthy obsession with over-delivering quality project results on-time and on-budget 

Additional Information 

Work Hours:  

• Incumbent must make themselves available during core business hours. 

• Requires availability to meet with teams in the Asia Pacific and Europe time zones on a regular basis 

Travel Requirements: 

• This position requires the incumbent to travel for work 5-10% of the time. 

Physical Requirements: 

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. 

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.